Duty Manager
The Stadsschouwburg and the PHIL are Haarlem’s two largest venues. Every year, we organize more than 400 events: from hip-hop to dance, theater, and cabaret at the Stadsschouwburg, and from pop and classical concerts to soul performances, television productions, corporate events, and conferences at the PHIL. With a passionate team, we work to make all of this possible. Due to our expanding programming and internal shifts within our team, we are urgently seeking a Duty Manager for 24 hours per week.
Who are we?
We are a single organization with two prominent venues in the heart of Haarlem. The Hospitality & Events department ensures that all performances and events run smoothly. The team is led by the head of the department and consists of two senior duty managers, three duty managers, four production and sales managers, sixty hospitality staff members, fifteen volunteers, and five backstage staff. We are a diverse team and strive to create a work environment where everyone feels welcome and valued.
What will you be doing?
As Duty Manager, you are responsible for ensuring that a performance or event runs smoothly. Here are some of your duties:
- Coordinating activities with external parties on the day itself (such as event organizers and caterers);
- Managing restaurant staff, doormen, volunteers, cashiers, and back-of-house staff to ensure a welcoming experience;
- Handling and overseeing the administrative wrap-up of a performance or event.
What are we looking for?
- You are a natural motivator who radiates enthusiasm and remains calm;
- You make sure that everyone—visitors, staff, and volunteers—feels welcome;
- You take proactive action when incidents occur and don't just sit back and wait;
- You speak and write Dutch; knowledge of other languages is a plus;
- You are flexible and able to handle stress;
- You don't have a 9-to-5 mindset and don't mind working evenings and weekends;
- You have a college-level education and at least 3 years of relevant work experience;
- You have the required certifications (such as Occupational Health and Safety and Emergency Response) or are willing to obtain them.
What do we offer?
- A varied role at two unique locations in downtown Haarlem;
- An enthusiastic and diverse team of welcoming and passionate colleagues;
- A one-year contract with the possibility of permanent employment;
- Salary in accordance with Scale 6 of the Dutch Performing Arts Collective Bargaining Agreement;
- An irregular hours allowance in accordance with the collective bargaining agreement;
- Free admission to many performances and concerts, including those hosted by our partners at Patronaat and Schuur;
- A fun get-together every month.
Interested?
Are you the enthusiastic Duty Manager we’re looking for? If so, please send us your resume and a brief cover letter via our application form by September 14, 2025.
Please note: applications are reviewed and evaluated as they are received throughout the duration of the job posting. We therefore recommend that you do not wait until the closing date to apply.
Want to know more?
Please contact Daphne Bruijne, Head of Hospitality & Events, byemail.
Recruitment agencies are asked to refrain from contacting us regarding this job opening.
