Senior Civil Affairs Officer

With a growing population, we are preparing for the future. That is why we are looking for a:

Senior Civil Affairs Officer (32–36 hours) specializing in civil registration and naturalization

• Do you have up-to-date professional knowledge in the areas of civil registration and naturalization?
• You’ll work independently and meticulously on (complex) cases!
• Are you looking for a position that offers both substantive responsibility and variety?

Then we’d love to talk to you—especially if you’re interested in working for a municipality on the move. A place with urban ambitions and the courage to innovate. A place with villages where people look out for one another. In Oss, we never stand still; we get right to work. Think big, just do it. There’s always something new to discover and develop. Oss is special. This is where it all comes together.

What you will be doing

As a Senior Civil Affairs Officer, you will combine providing services to residents with substantive responsibility for specialized cases. You will assist residents at the service counter with applications for travel documents, driver’s licenses, certificates of good conduct, and change-of-address notifications. In addition, you will handle incoming (digital) mail and process updates to the Personal Records Database (BRP).

You will focus on a key area: civil registration and naturalization. You will be responsible for the entire civil registration process—from intake and file creation to careful and legally sound processing. You will independently handle applications for option and naturalization, verify their compliance with laws and regulations, and carefully guide residents through their application for Dutch citizenship. This is an independent role with clear substantive responsibilities and a significant social impact.

Why working for the City of Oss is so appealing

Did you know that Oss is one of the larger municipalities in Brabant? It boasts a unique landscape along the Meuse River, polders, and natural areas. We’re well connected to the surrounding region via the A50 and A59 highways, three train stations, and one of the largest inland ports in the Netherlands.

Oss is a unique place to work. We are committed to working for and with residents and businesses. We think and act as one organization, one municipality, one Oss. Where collaboration comes naturally. Where we take, share, and give responsibility. Where we think ahead and build a future-proof Oss. With room for personal growth. As a Global Goal municipality, we work together to create a place where you can enjoy living and working.

What we offer you

• A one-year employment contract. If we’re both happy with it, you’ll be offered a permanent position afterward.
• A salary of up to €4,499 gross per month for a 36-hour workweek (pay grade 8). The starting pay grade for this position is 7. Your salary will depend on your education and experience.
• A flexible spending allowance of 17.05% on top of your salary. You can use this however you like: for example, to buy a bicycle, take extra time off, or have it paid out whenever it suits you.
• Individual training opportunities and a learning hub with a wide range of options.
• At Oss, we practice tOss. This stands for Home, Meeting, Collaboration, and Silence. This means you work wherever you can do your best work. You’ll receive a laptop and an iPhone. If you work from home, you’ll receive €3.25 per day as compensation for hybrid work.
• Pension accrual with the General Civil Service Pension Fund (ABP).
• 20 statutory vacation days and 8 additional vacation days per calendar year based on full-time employment.
• Support in setting up a safe and comfortable home office.
• Do you commute to work sustainably by public transportation? If so, you’ll be fully reimbursed (2nd class). Do you commute by bike, electric scooter, on foot, or by carpool? If so, you’ll receive a net reimbursement of €0.23 per km, up to a maximum of €750 per year. If your costs exceed this amount or you use a different mode of transportation, you can exchange it for a tax-friendly benefit through the IKB.
• A town hall located a 5-minute walk from the station.
• Partially paid parental leave and the option to save up hours for extended leave.

Here's what you need

• You have extensive experience in the Civil Affairs department of a municipality and possess up-to-date professional knowledge of civil registration and naturalization.
• Your education complements your experience.
• Relevant and up-to-date training in the field of civil registration.
• You have experience with Key2Burgerzaken and/or the Portal, or you are able to quickly learn how to use these systems.
• You speak Dutch and English.
• You have excellent digital skills.
• You are flexible and don't mind working on a rotating schedule.
• You are available on a rotating schedule for Thursday evening hours until 8:00 PM.

And you’ll also need to bring

• You have a professional appearance.
• You keep your professional knowledge up to date and independently apply new laws and regulations in your work.
• You have a solution-oriented approach.

"What I love about my job is the variety: the direct contact with residents and the investigative work behind the scenes. You really contribute to a trustworthy government." - All-around civil affairs officer at the Municipality of Oss.

"From a proud parent registering the birth of a child to a resident seeking Dutch citizenship—you help people at important moments in their lives. No two days are the same, and that’s exactly what makes this work so rewarding." - All-around civil affairs officer at the Municipality of Oss.

Get in touch!

Are you a thinker and a doer? Then we might be a great fit! To apply, please use the application form on our website. Please address your application to Danny Gerrits, Team Leader of Civil Affairs. We are hiring on an ongoing basis. The position will remain open until we find the right candidate. Would you like to meet us first before applying? That’s possible! We’d be happy to tell you more about the role and get to know each other. For questions or to schedule an introductory meeting, please call Danny Gerrits at 14-0412.

A Certificate of Good Conduct (VOG) is part of our hiring process.
This position is being advertised both internally and externally. In the event of equal qualifications, an internal candidate will be given priority.
Recruitment efforts related to this position are not appreciated.