Digital Inclusion Advisor

A matter of connection

A growing number of citizens have low literacy and lack digital skills. This has significant consequences. Every library is working hard to help these residents. Every library has a Digital Government Information Point (IDO) and organizes courses and training sessions. But basic skills, digital inclusion, and citizenship require more than that. For our education team, it is crucial—especially now—to align with the needs of the libraries. As a DI advisor, you will serve as a sounding board for both libraries and colleagues, helping us figure out how we can further support the libraries.

What will you be doing?

Every library in North and South Holland now has a Digital Government Information Point (IDO). You will provide advice on ensuring its proper implementation. In addition, you and your colleagues will answer questions from libraries regarding various aspects of privacy and assist libraries in formulating their vision for collaboration with, for example, the municipality (a key client). You enjoy working on-site as a consultant for short periods and sharing the results of the relevant project with the network. You help libraries translate their vision on basic skills, digital inclusion, and citizenship into a program and other forms of service delivery.

You

• You have a college or university level of work and thinking
• Do you have experience in the social sector or at a Digital Government Information Center?
• Understand what people need to participate in the (digital) society
• Do you feel the drive to make a difference for people and organizations?

Skills

• Communication skills: You are able to communicate effectively with various stakeholders, both verbally and in writing.
• Problem-solving skills: You analyze (complex) problems and are able to find effective solutions.
• Flexibility and adaptability: You can quickly adjust and adapt to changing circumstances and priorities in a dynamic work environment.
• Results-oriented: You focus on achieving measurable results and delivering high-quality work to increase the impact of your work (and the library).

We

• We are offering a contract for 32 hours per week with a gross salary between €3,484 and €4,451 based on full-time employment (scale 9, Public Libraries Collective Bargaining Agreement). Plus 8% vacation pay and a 4% year-end bonus. This contract will run through December 2025 at the latest.
• We'll give you a free library card
• They offer flexible work hours and are fans of hybrid work
• We’ll provide you with all sorts of useful items, such as a phone, a laptop, and an NS business card
• Arrange for any necessary furniture to set up a good home office
• Loving passionate people who want to make a difference in society
• We look forward to meeting you and hearing about your plans

What happens next?

Please send your application (cover letter and resume) tovacature@probiblio.nl, addressed toErica Vos-Meijer, Education Manager. Be sure to clearly indicate the job title “Digital Inclusion Advisor (7).”At Probiblio, we foster a culture of diversity and inclusion, where everyone can be themselves and is valued for their unique contributions and perspectives.

Would you like to know more first? Please give Erica a call at 06-41010554. She’ll be happy to help.

The^first interviews will take place during the week of April 8, and the^second interviews will take place a week later.

Equal opportunities for everyone

In the coming years, we will be working closely with our libraries to focus strongly on language skills, digital literacy, and inclusion. Just like libraries, we feel a responsibility to help people and provide equal opportunities. A solid grasp of basic skills such as language and digital literacy is crucial. To support libraries, we are significantly expanding our education team. We have seven job openings. Feel free to share them with your network. Together, we can ensure that people find their way in the digital society and that no one is left behind.

About us

Probiblio advises public libraries in North and South Holland. We assist them with research, provide new insights, and offer advice on digitization, HR, and their operations. Together with the library, we develop (educational) policies and support the library in implementing and ensuring their success. In doing so, we help libraries put themselves on the map. In addition, we transport books and materials. We are happy to do so. Libraries are incredibly important: they connect society