Dynamics Specialist

You'll be working on this team

You will be working within the Technology team, part of the Tech & Data cluster at UNICEF Netherlands. This team is responsible for managing and further developing our digital infrastructure. Our modern architecture is based on the Dynamics 365 suite, the Azure data platform, and the Optimizely environment. 

The team consists of two other Dynamics specialists, an infrastructure specialist, a systems engineer, an online specialist, and a team manager. 

You will also work closely with the data team, the business consultants within the Tech & Data cluster, and the Dynamics key users from all other departments at UNICEF Netherlands.

What you will be doing

• You will manage and optimize our Dynamics 365 environment, with a focus on Dynamics Customer Insights Journeys (CRM)
• You will serve as the backup for Dynamics Finance & Operations, the API environment, and other related Dynamics functionalities.
• You translate functional requirements into a scalable design and practical solutions.
• You will ensure data quality and ensure that entities, fields, relationships, and data processes are properly configured.
• You ensure privacy compliance (GDPR) across all Dynamics processes.
• You will collaborate with key users from departments such as Retail, Business, Customer Service, and Finance, and help ensure the optimal use of Dynamics
• You work with Microsoft API Management, Power Automate, Azure services, or other integration technologies.
• You translate complex Dynamics technology into clear insights for your colleagues.
• You will collaborate with external partners and serve as an expert within the organization regarding the Dynamics platform.

Here’s what we’re asking

• Extensive experience (5–10 years) with Dynamics 365 (Marketing, Customer Insights, Sales, or other modules), both as a functional consultant and in a hands-on technical role
• You hold relevant Microsoft Dynamics certifications
• Strong technical understanding of application architecture, integrations, and process automation.
• Experience with Power Platform (Power Automate, Power Apps) is required.
• Experience with or knowledge of C# is a plus
• Knowledge of data processing and API integrations.
• Experience with marketing platforms and CDPs (such as Optimizely) is a plus.
• Strong communication skills: you keep stakeholders and other relevant parties informed in a natural, approachable manner, and you make technical topics easy to understand and apply.
• College or university level of work and thinking.
• You’re a hands-on person with a strong sense of ownership.

What we offer you

• A competitive salary ranging from €3,640 to €5,190 gross per month (based on a 38-hour workweek), depending on your knowledge and experience.
• A flexible spending account equal to 10.23% of your gross salary, which you accrue each month and can use for personal purposes such as additional paid time off.
• A training budget that you can use for personal development.
• The option to work partly from home, with the necessary resources.
• A monthly phone allowance of €25 net to help you maintain your professional relationships.
• A good pension plan and a bicycle purchase plan.
• Of course, your travel expenses will be reimbursed.

The perks of working for the world's largest children's rights organization

• Working with over a hundred colleagues toward a shared goal: a better world for children.
• Diversity leave allows you to swap national holidays for another day that is important to you.
• A casual work environment and the flexibility to set your own schedule.
• Work in a spacious, well-lit building designed for flexible working, just a 10-minute walk from The Hague Central Station.
• The opportunity to go for a daily walk or run in the beautiful Haagse Bos (we have showers and changing rooms).
• Working in an agile organization that prioritizes vitality and well-being, such as a healthy work-life balance and personal leadership.
• The opportunity to volunteer for two days a year during work hours. 
• Of course, we offer you a multipurpose space that can be used for personal purposes, such as praying or pumping breast milk.

Would you like to know more?

If you have any questions, please don’t hesitate to contact John van Strien at JvStrien@unicef.nl.

Here's how to leave a comment

You can apply until April 23, 2026.

Please submit your cover letter and resume using the button at the bottom of our Careers page.

At UNICEF Netherlands, we believe in the unique contribution each person makes. Diverse backgrounds and perspectives are essential to making the greatest possible impact for children around the world. We also strive to create a work environment where everyone feels respected and valued—precisely for who they are.

We naturally expect all employees to be willing to comply with our code of conduct and to cooperate in the process of obtaining a Certificate of Good Conduct.

We do not welcome unsolicited sales calls in response to this advertisement.

www.unicef.nl