Sales Representative

Do satisfied customers give you a boost, and would you like to help drive our growth? Then join our team as

Sales Associate (m/f/x, 24 hours per week)

What are you going to do?

• You will assist the sales manager.
• You will reach out to new customers by phone to generate new business opportunities, while also maintaining contact with existing customers.
• As part of the team, you will be (jointly) responsible for group reservations, ranging from large (corporate) events, film shoots, meetings, workshops, and parties to dinners.
• You provide information about facilities, packages, and prices.
• You think in terms of solutions and know exactly who to notify and when to keep the customer satisfied.
• You will handle all incoming emails and questions from (new) customers or colleagues.
• You prepare detailed, customized quotes and follow up on outstanding quotes.
• You show the client the location where the event will take place and, if necessary, you attend the event in question.
• You contact the customer after the activity has taken place.
• You ensure that all important documents are archived so that mailings can be sent to the relevant parties.
• You are responsible for a project from the initial quote through to invoicing.
• You create scripts.
• You evaluate completed activities and make recommendations for improvements.

What do you bring to the table?

• You strive to provide the best possible hospitality.
• You have a unique ability to interact with our existing and new clients in a friendly and persuasive manner.
• You want to get to know the customer and respond to their needs. You believe in a personal approach.
• You show initiative.
• You take ownership of the results and contribute ideas on how to improve things.
• You have a good overview and keep a cool head even when things get busy.
• You can speak, read, and write in Dutch (preferably also in English).
• You have experience in a similar position.
• You have knowledge of scheduling and reservation systems, Windows, and Microsoft Office.
• You are willing to work evenings, weekends, holidays, and during school breaks.
• You can see our core values reflected in you: tough, open, independent, and action-oriented.
• You live in the Muiden/Weesp/Amsterdam area or in the Gooi region.

What do we offer?

You’ll have a varied and independent role in a dynamic environment. You’ll receive a competitive salary in accordance with the Museum Collective Bargaining Agreement, scale 7 (minimum €2,774 and maximum €3,448). Your starting salary will depend on your education and experience. In addition, you will receive an 8% vacation allowance, a 3.4% year-end bonus, and a travel allowance of €0.19 per kilometer.

From everyone, for everyone

We believe it is important that our workforce reflects today’s society. After all, Muiderslot Castle is a national monument: belonging to everyone and for everyone. Our organization welcomes everyone. We believe in the power of diversity to achieve better results together for our unique castle. Talent is the foundation, diversity is the strength. In addition to your qualities, talents, and motivation, feel free to bring your age, sexual orientation, or background with you. You are most welcome!

Would you like to comment?

Are you interested? If so, please send your resume and cover letter to marion.hoekwater@muiderslot.nl (HRM) by November 22, 2023. If you’d like more information first or have any questions, please contact Carolijn Nelis (Commercial Manager) at carolijn.nelis@muiderslot.nl.