Case managers

This will be your job

As a case manager, you are responsible for supporting victims of serious violent and sex crimes, as well as the families of murder and manslaughter victims. Due to the increase in large-scale cases and sex crime cases, we are expanding the team. After a traumatic experience, people often face not only physical or psychological issues but also financial, legal, or practical concerns. Case managers therefore provide intensive and long-term support in dealing with the consequences of the crime. In your role, you will ensure appropriate referrals to support services or agencies that can further assist clients. You act as a sounding board and central coordinator, dealing with unexpected situations, questions, and developments that may arise in a case. To properly support clients, you’ll be present in various locations, such as at people’s homes, at the police station, or in court. The work therefore requires a considerable degree of stress resilience and flexibility.

You translate the complex and emotionally charged personal accounts of victims and their families into concrete services. You regularly make home visits and provide support and information to clients regarding criminal court proceedings. In addition, you will be on call several times a year. You will be in frequent contact with the police and the Public Prosecutor’s Office regarding the progress of cases and, where necessary, maintain contact with attorneys, psychologists, municipalities, general practitioners, and other relevant parties. In cases involving large-scale caseloads, you will also fulfill a coordinating role.

This is what it's all about

You’ll be working in a close-knit team where you’ll be valued and where we’ll be there for you whenever you need us. You’ll also build a valuable network, both within and outside the organization. Plus, it’s incredibly rewarding to see someone get back on their feet or find new hope thanks to your help. You’ll also receive:

• A one-year contract with an option to renew.
• Training opportunities and access to the Skills Town learning platform.
• A personalized benefits package: 26 additional hours of leave, 8% vacation pay, and an 8.3% year-end bonus—all yours to use as you see fit.
• An NS business card, for business travel in second class.
• An individual career budget.

This is you 

You have strong insight and combine this with a genuine concern for people. You find fulfillment in supporting others and are solution-oriented. In addition:

• At least a completed MWD, SPH, or comparable associate's degree program.
• You have a Class B driver's license and a car.
• At least 5 years of experience with one-on-one client contact and/or group sessions, preferably with a complex (psychiatric) client population.
• Knowledge of and experience with (the possibilities of) psychosocial support
• Experience working with victims of sexual abuse and knowledge of criminal law are a plus.

An online competency test and final assessment are part of the process.

Any questions?

Do you have any questions about this job opening? Please feel free to contact Jeroen Honhoff, Case Management Team Leader, at j.honhoff@slachtofferhulp.nl

If we receive enough applications, we may close this position early.

This is us

At Victim Support Netherlands, we support people every day who have been affected by a crime, a traffic accident, a disaster, or another traumatic event. We offer emotional support, practical assistance, and legal guidance. Always with a personal and compassionate approach. As an employee, you are part of a professional and people-centered organization. Here, teamwork, meaningful work, and social impact are central. Together, we are building a safer and more just society.

As an employer, Victim Support Netherlands strives for balanced representation in terms of knowledge, experience, age, gender, and background. When you start working with us, we’ll ask you to apply for a Certificate of Good Conduct. We’ll handle the application process, and you can submit a reimbursement claim for the costs.