Events Account Manager (F/M/X)

About Het Concertgebouw 

The Concertgebouw is one of the most visited concert halls in the world, hosting over 900 events and welcoming approximately 750,000 visitors each year. The acoustics of our halls are world-renowned; nowhere else does classical music sound more beautiful. But we offer much more than just classical music: you can also enjoy pop, jazz, film music, hip-hop, children’s concerts, and much more. We generate 95% of our own revenue. With an enthusiastic, close-knit, and friendly team, we create unforgettable experiences for our visitors.

Who are you? 

• You have knowledge and several years of experience in organizing and planning events.
• You have a practical mindset, work efficiently, and are good at keeping track of the big picture. Even during busy periods, you can keep a cool head.
• You have a good understanding of logistics and processes, and you take pride in doing your work with attention to detail.
• You enjoy working with others, both clients and colleagues, but you’re also capable of working independently and maintain open communication with your colleagues even under pressure.
• You’ll be joining an organization that is constantly evolving. You enjoy thinking in terms of solutions and are always looking for new ways to strengthen the Concertgebouw’s mission and help our events grow further.
• You are able to express yourself clearly in both Dutch and English. In addition, you can communicate effectively with colleagues (and other relevant parties) from diverse cultural backgrounds and with varied experiences. 
• You can work with PowerPoint, Excel, and Word.

No two people are alike. The Concertgebouw strives to be an organization where everyone feels welcome and safe—a place where employees can be themselves and are given the freedom and recognition to contribute to our mission in theirownway:The Concertgebouw connects and enriches a diverse audience through sublime musical experiences. That’s whywe’re eager to get to know you!

What will you be doing? 

You will serve as the point of contact for internal and external clients who wish to rent venues within the Concertgebouw to organize events. You will act as the liaison for caterers, event managers, and AV companies, and will be responsible for the entire event from start to finish, including preparation and financial processing.  

With your enthusiasm and attention to detail, you will build long-term relationships with event organizers to ensure they continue to host events, and you will contribute to the Concertgebouw’s mission to offer our guests a diverse range of high-quality events. 

Your main duties and responsibilities are:

• You will handle the operational planning for events organized by various entities: you will assess the feasibility of plans (in terms of organization, content, and finances) and document the agreements reached for the departments responsible for implementation;
  
• You advise event organizers on logistics, catering, audiovisual equipment, and pricing; 
  
• You will consult with and advise caterers and AV specialists, and document the agreements reached for the operational departments;
  
• You prepare cost estimates, contracts, and scripts;
  
• You will provide optimal support to the organizers and foster a good working relationship with them, which may require you to be available in the evenings or on weekends.
  
• You will manage the schedule and enter all event data into the iConcert scheduling system;
  
• You are responsible for ensuring that financial transactions are processed correctly.

What does your team look like?

You will be part of the Events Department, a dedicated and key team of four colleagues. The team is responsible for the rental and scheduling of the various venues and serves as the point of contact for event organizers during the planning phase. The Events Department is part of the Production, Venue Rental, and Events Department.  

What do we offer? 

• A salary ranging from €2,551 to €3,545 gross per month based on full-time employment (38 hours per week). 
• Full-time employment is preferred, but a contract for 30.4 hours per week is also an option.
• The contract is initially for one year.
• You’ll be taking on a versatile, independent role in a challenging industry. 
• You can attend concerts in what is (in our humble opinion) the most beautiful concert hall in the Netherlands.
• You can take training courses to keep your knowledge up to date and further your professional development.
• You can work partly from home if you want to.
• Free ticket program for employees.
• The opportunity to take yoga classes, join our running team, or sing in our staff choir every week.
• A bicycle plan for up to €749, including VAT.
• You are accruing pension benefits.
• And last but not least: you’ll be part of a dedicated, enthusiastic, and friendly team with a relaxed work environment.

Interested?

Does this job description sound like a perfect fit for you, and does reading about this position get you excited? If so, please apply by April 17 by sending an application with your resume and cover letter to vacature@concertgebouw.nl.

You will receive a response to your application by phone or email no later than 7 days after the job posting closes. The first interviews will take place starting May 5. A second interview will take place during the week of May 11. If you are selected, a final discussion regarding employment terms will follow. To ensure that all candidates are evaluated fairly, we ask all candidates the same questions during the selection process, so that we can assess the extent to which you meet the job requirements.

For more information about this job opening or the application process, please contact Caroline van den Ende atc.vandenende@concertgebouw.nlor 020-5730404.