Social Services Case Manager

Kringloop Zeist, Utrechtse Heuvelrug, Bunnik-Odijk & Wijk is seeking staff for the Programs and Day Activities Department (T&D); 

Social Services Case Manager (32–38 hours)  

As a social enterprise, Stichting Kringloopcentrum de Wegwijzer Zeist, hereinafter Kringloop Zeist has been operating sustainably for 40 years. In five municipalities, we work with heart and soul to give goods and people a second chance. We do this together with our employees and customers. 

 By “staff,” we mean everyone who works for our organization: paid employees, socially vulnerable individuals, people with disabilities, former addicts, refugees, people with intellectual disabilities, individuals with a criminal record, retirees, and our regular volunteers. A strong working community has grown here, and we are proud of it. 

We are looking for a social services program coordinator for our Programs and Day Activities department. 

As a Program Coordinator, you will support our participants on-site at the thrift store in developing workplace skills, with a focus on increasing their self-reliance in the workplace and enabling them to function as independently as possible in society. You will assist clients with the sometimes practical aspects of their work during the activation process and advise colleagues on how to manage these activities. 

This is you 

• You can identify the key points and connections in situations, issues, and data. 
• You are good at organizing and working with others.  
• You can have a frank and open conversation without losing sight of the other person’s situation. 
• You're good at making the right decisions under pressure and know how to distinguish between what's important and what isn't. 
• In stressful situations, you don't let yourself get flustered and you always look for ways to take action. 
• It is important that you are able to work well with others, give and receive feedback within your team, and reflect on your own performance. 
• You feel responsible for more than just your own work. You also take a broad-based approach and are familiar with local resources; in addition, knowledge of the procedures and funding mechanisms under the WLZ/WMO and volunteer work is a plus.  
• You have experience providing on-the-job training to colleagues 
• You are skilled at networking to maintain relationships with supply chain partners and clients and to establish new ones with potential partners and clients.   

Your responsibilities: 

• Conducting intake interviews with candidates from various target groups (participation, integration, activation, WMO, WLZ) 
• Being present on the job site to guide and coach candidates 
• Maintaining good relationships with clients 
• Monitoring and implementing support plans in accordance with our clients' requirements 
• Developing development plans for our participants 
• Planning, conducting, and documenting performance reviews 
• Performing administrative tasks such as preparing meeting minutes, development plans, and reports 
• Supervising interns (developing and maintaining training plans, documentation, and building and maintaining strong relationships with schools and colleges) 

Your qualifications: 

• You have a college-level education and way of thinking, with training in social work (or a related field)  
• Entry-level candidates with the right (internship) work experience and an interest in our target audience are welcome 

Here’s is what Kringloop Zeist offers: 

• A young team in a dynamic company 
• A challenging and unique project 
• Professional and friendly colleagues 
• Salary in accordance with the Handbook of the Dutch Association of Recycling Companies (BKN) 

Type of employment: 32–38 hours per week on day shifts with flexible working hours. 

Employee benefits: 

• Professional Development Budget 
• Laptop/phone 
• Business travel reimbursement 
• Additional vacation days 
• Flexible working hours 
• Pension 
• Employee discount 
• Travel Expense Reimbursement 
• Vacation pay 

At Kringloop Zeist, we are committed every day to fostering an inclusive society and combating stigma. An important prerequisite for this is that we ourselves are a diverse and inclusive organization. Whether it concerns mental health challenges, cultural identity, sexual orientation, gender, race, or physical ability, every client, every employee, and every visitor feels welcome, valued, and fully accepted here. We would like to see this richness of diverse identities reflected in our colleagues as well.