Team Leader at KIEN

What will you be doing?

As a team leader, you will serve as the manager and primary point of contact for 15 staff members—a close-knit team of heritage advisors, research associates, a communications officer, and an office manager. Each member brings their own expertise and a deep passion for the field of intangible cultural heritage. Together with the director of KIEN and the team, you will develop the annual plans and budget for the following year during the summer. You will be responsible for the day-to-day coordination of the team, monitor the progress of activities, and ensure that everything is carried out within budget.  

You have a sensitive yet clear communication style and find fulfillment in coaching leadership. As a unifying force within the team, you know exactly when to step in and offer guidance without feeling the need to micromanage every detail. You’ll do all of this within the inspiring setting of the Dutch Open Air Museum in Arnhem. 

Your duties and responsibilities:

• Managing KIEN’s team of 15 employees, including overseeing the performance review cycle and serving as the primary point of contact for all questions from the team. 
• Work with the director and the team to develop departmental and team plans.  
• Coordinate daily operations and ensure smooth progress. 
• Motivating, coaching, and developing the team. 
• You are responsible for ensuring effective communication within the team and with other departments at the museum. 
• Monitor and evaluate the progress and results of KIEN’s projects, processes, and budget, and, where necessary, make recommendations for improving internal processes. 
• You will meet regularly with the director of KIEN to discuss the progress of projects and processes, budgets, and team performance. 

Here’s what you bring with you from the past:

You are our ideal new colleague if you: 

• Has a college-level education and way of thinking.  
• Have at least 3 to 5 years of experience leading a team of professionals, preferably in the cultural, heritage, or social sector. 
• You have well-developed social skills, a (culturally) sensitive yet clear communication style, and the ability to make bold decisions.  
• You are able to maintain a broad perspective and leverage the collective strength of the team, while also recognizing the individual knowledge and skills of each team member. 
• You work with precision and are a whiz at planning and organizing.  
• You are proactive and flexible, and you’re willing to adapt to a dynamic organization that is constantly evolving. 
• We place a high priority on reliability and integrity. 
• An interest in intangible cultural heritage is a plus. 
• Have a good command of Dutch and English. 
• You are digitally savvy and proficient in using the Microsoft Office suite. 

Do you think you’re a good fit for this position, even if you don’t meet all the listed qualifications and experience? We’d still love to hear from you! 

Here's what you'll get from us

• A one-year contract for 32–36 hours per week, with a gross monthly salary of up to €4,731.00 in accordance with the museum collective bargaining agreement, based on a full-time position of 36 hours per week and depending on your education and experience.  
• Travel reimbursement: 100% if you use public transportation; otherwise, €0.23 per kilometer, up to a maximum of 50 km one way. 
• A vacation bonus equal to 8% of the gross annual salary and a year-end bonus of 3.4%. 
• 27 vacation days (194.4 hours) per year based on a full-time contract. 
• A well-managed pension with PFZW. 
• A well-equipped workspace at our office, including a laptop and phone, so you can perform your duties effectively. The possibility of working from home is negotiable. 
• Join us for a fully organized orientation day for all new employees at the Open Air Museum—it’s a great way to get to know some new people. 
• The opportunity to participate in various staff activities and outings.  
• After being employed for at least one month, you’ll receive a 50% discount (with no limit) on up to five tickets to any of the Club van Elf theme parks, such as Efteling, the Van Gogh Museum, or Madame Tussauds. As an employee, you’ll also receive free admission and a parking pass at Burgers’ Zoo. 
• But that’s not all; you and your (living-at-home) family members can also visit our Open-Air Museum as often as you like (for free), and you’ll receive a 10% staff discount at the museum shop and our food and beverage outlets. 

Excited about this great job?

Does the idea of spending 32–36 hours a week in a fantastic workplace appeal to you? Don’t wait too long—let us know you’re interested! To apply, please submit your cover letter and resume by September 1, 2024, using the application button. Do you have any questions about the position? Please direct them to Saskia van Oostveen, Director of KIEN: s.vanoostveen@immaterieelerfgoed.nl or call 06-13676590.

The first interviews will take place on September 11, 12, and 13, 2024.

If you become our new colleague, we will ask you to provide a Certificate of Good Conduct (VOG).