Team Coordinator, Finance Service Desk

This is your job: 

 The Finance Service Desk is part of the Finance & Control division and consists of four teams: 

• Rental unit data management, including lease renewals and rent increases 
• The financial administration of tenant services, including service charge statements 
• Supplier financial accounting, including the processing of purchase invoices 
• The Finance Back Office, including the payment of purchase invoices 

As the Team Coordinator for the Finance Accounts Payable Service Desk, you will work within one of these four teams. In this role, your responsibilities will include the following: 

• You foster effective collaboration within your team and provide professional guidance to your colleagues. In doing so, you ensure that Eigen Haard receives optimal support through accurate, complete, timely, and authorized administrative records. The goal: effective and efficient service delivery, as well as an optimal employee and customer experience. 
• You will work closely with the Finance Service Point Manager and the other team coordinators. You will support them in their day-to-day work and stand in for the manager on operational matters as needed. 
• You coach and develop your team members. You optimize your team’s quantitative and qualitative capacity and staffing, conduct performance reviews, manage absenteeism and leave, and foster a respectful, transparent, and dedicated work environment. A work environment where employees feel safe, trust one another, take responsibility, and where knowledge sharing and flexibility are central—so that team goals, both now and in the future, are achieved. 
• You serve as the point of contact for your staff regarding day-to-day, corrective, and improvement tasks. This includes, among other things, liaising with purchasers and budget managers regarding the processing of purchase orders and invoices. 
• Together with your team, you provide service and support to internal clients (such as purchasers) and external parties (such as suppliers). 
• You play a key role in improving (procurement) processes, systems, and data. You identify bottlenecks, propose improvements, and assist with their implementation. In doing so, you collaborate with other teams within Servicepunt Finance and with departments such as IT, Procurement, and operational colleagues. 
• You stay abreast of developments in digitization and automation. You actively explore how these can help improve the department’s services. To stay at the forefront of these developments, you maintain a network both within and outside the organization. 

This is your team: 

Your team ensures the reliable and efficient processing of financial transactions within Eigen Haard, specifically purchase invoices and payments. Working together with other departments, your team focuses on improving processes related to purchasing, payments, and receipts, with the goal of providing a high level of service to both internal colleagues and external suppliers and tenants. 

Why you (hopefully) are our new colleague: 

Because 

• You have (at least) a college-level education and way of thinking; 
• You have strong communication skills, both verbal and written. Strong communication skills are essential for this position and are therefore a core competency we look for in candidates.
• You have experience in a managerial or supervisory role; 
• You’re a good coach, which means you empower others to bring out the best in themselves and invest in their ability to solve problems on their own; 
• You are customer- and people-oriented: you quickly understand what others need and can translate this into direction, structure, and clear expectations;
• You have well-developed abstract thinking skills and take a big-picture approach; 
• You are good at switching between different topics and themes; 
• Ideally, you have knowledge of the processes, systems, and data described, as well as relevant laws and regulations, and are able to keep your knowledge in these areas up to date and apply it to processes within the organization. 

Here’s what you get from us, plus some nice extras 

Work from home a few days a week, on rotating days, so you can effectively support all the members of your team. A personal training budget and flexible working hours. Together, we’ll make sure you have everything you need. Our office is designed so that you can always find a place where you feel comfortable. With us, you have every opportunity to grow and choose your own career path. But there’s more: we have our own gym so you can clear your head and get some exercise. 

In exchange for sharing your talent, we offer you: 

• In addition to a salary ranging from a minimum of €4,633 to a maximum of €6,258 gross per month based on a 36-hour workweek (Scale J of the Housing Services Collective Agreement), a fixed year-end bonus of 6%; 
• In addition to the many training courses and programs offered through our Eigen Haard Academy, we also provide you with a personal training budget; 
• We’ll provide you with a phone and a laptop; we’ll also take care of the equipment you need to work from home; 
• With us, you have the option to swap public holidays: swap your time off on Ascension Day and Whit Monday for days that are special to you; 
• Would you like to go on vacation more often? No problem; you can buy extra vacation days from us; 
• Our headquarters are located in the up-and-coming neighborhood of Sloterdijk; enjoy our delicious lunch, freshly prepared every day. 

Apply for this job! 

• Apply now using the button below this job posting. Applications sent via email cannot be considered. 
• A reference check and the application for a Certificate of Good Conduct are part of the procedure. 
• Please address your cover letter to Geert Jan de Weert, Manager of the Finance Service Desk.  

Would you like some more information first? 

• Please contact Geert Jan de Weert, Manager of the Finance Service Desk, at 06 404 80 525org.deweert@eigenhaard.nl. 
• Or contact Susan Saracino or Simone Warsitoatmodjo in the HR/Recruitment & Selection department at solliciteren@eigenhaard.nl if your question concerns the application process.