Accident Claims Adjuster

What will you be doing?

You open your laptop, whether at home or at one of our safety regions in the Netherlands. You start with a morning meeting with your colleagues who work elsewhere in the country. Together, you go over the day’s schedule and discuss case studies. There’s room for a bit of fun and banter, since you mainly see your colleagues at the expert agency digitally. Next, you have a meeting with colleagues from the safety regions, whom you support in handling work-related accidents. For this, you usually contact the HR staff member, but sometimes also, for example, a fire department team leader. Sometimes you physically visit the safety regions in your portfolio for this purpose. You also regularly consult with the Review Committee of the Guarantee Fund and the Work-Related Accidents Committee. Through the fund, the safety regions collectively bear the majority of the costs resulting from work-related accidents. The Occupational Accident Committee supports the Risk Management Expertise Bureau in assessing complex cases. You will also occasionally be in contact with our medical service or the accident insurer.

Who are you?

You’re an administrative whiz, focused on collaboration, and you have strong communication skills. In the role of accident claims handler, you wear two hats. You handle administrative tasks and ensure that the claims settlement process runs smoothly, and you serve as a coach and sounding board for the safety regions. Because the Risk Management Expertise Bureau serves all 25 safety regions, there will be days when you’ll need to travel for work.

You'll recognize yourself in this

• MBO+ level of work and thinking
• Experience with administrative tasks
• Experience in consulting/coaching
• Willingness to obtain your WFT-Basic and WFT Commercial Property & Casualty certifications

It would be a plus if you also have some knowledge of insurance!

What do we offer you?

At the Risk Management Expertise Bureau, you’ll work as part of a close-knit team and have opportunities to grow in your role.

• Salary in pay grade 8/9 ranging from €3,010 to €4,835 per month based on a 36-hour workweek
• A contract for 16 to 36 hours per week, depending on your preferences. Are you already working for a safety region? If so, a secondment alongside or from your current position is possible
• A flexible spending allowance equal to 18.63% of your gross annual salary. This includes your year-end bonus and vacation pay.
• 187.2 hours of leave based on a 36-hour workweek, of which 43.2 hours are overtime. May 1 and May 5 are fixed days off (10.3 hours); these are included in this total.
• A one-year appointment, with the possibility of a permanent position.
• A generous pension plan through ABP, 70% of which is paid by us.
• The option to work in a hybrid model from the safety regions' offices or from home.

The team

We offer a blend of experience and expertise in the field of claims handling. We are a close-knit team consisting of a dedicated director, her administrative assistant, a secretary, a project manager, four claims adjusters, and a claims handling coordinator. Whether you’re a seasoned professional or just starting out in this field, you’ve come to the right place. The process we’re currently navigating is still fairly new for everyone, and we’re learning a lot together. Mutual support and open communication are therefore of the utmost importance; together, we navigate new challenges and learn from one another. Whether it’s sharing best practices, brainstorming solutions, or simply lending a listening ear, our team is always there for one another. Join us and be part of an environment where collaboration and growth go hand in hand.

Would you like to know more?

Then take a look at our website: www.expertisebureaurisicobeheer.nl.

If you have any questions about the job description, please contact Philippine Stevens, Director of the Risk Management Expertise Bureau, at 06-21926914. Or send an email to:contact@ervrs.nl.
Do you have questions about the process? Please contact George van Ee, Corporate Recruiter, atgeorge.van.ee@veiligheidsregioaa.nlor call 06 15 69 46 19.

Interested in applying?

The deadline for applications is June 12, 2025. We look forward to receiving your resume and cover letter!

The interviews are scheduled for Friday, June 20, in Apeldoorn, and Wednesday, June 25, in Harderwijk or Amsterdam.