Planning Associate (F/M/X)

About The Concertgebouw

The Royal Concertgebouw is considered one of the world’s leading concert halls due to its unparalleled acoustics and its diverse, high-quality programming. Our mission is to connect and enrich as many people as possible through a sublime musical experience.

Among other things, we present classical, pop, hip-hop, jazz, children’s concerts, and film music. Every year, we host more than 900 events, attracting over 730,000 visitors. With our passionate and close-knit team, we strive to provide the very best experience for visitors, musicians, and staff.

Who are you?

• You have knowledge and experience in planning, and preferably have knowledge and experience in the hospitality industry and, ideally, in management;
• You are good at organizing and planning. You also think ahead and are good at assessing when your action is needed. You recognize problems and come up with a plan to solve them;
• You are skilled at working with Office and Teams and are meticulous—you could even be called a stickler for detail;
• You can express yourself well both verbally and in writing, and if you also have intercultural communication skills, we’d love that;
• You enjoy working with colleagues. When the situation calls for it, you’re willing to make choices and don’t put off making decisions;
• You are able to handle confidential and personal information with integrity and professionalism;
• In addition, you have strong people skills: good social skills, such as empathy and an approachable demeanor. You know how to naturally build rapport with employees while also setting boundaries;
• Proficiency in spoken and written Dutch.

No two people are alike. The Concertgebouw strives to be an organization where everyone feels welcome and safe—where employees are free to be themselves and are given the space and recognition they need to contribute to our mission in their own way:

The Concertgebouw brings together and enriches a diverse audience with a sublime musical experience. That’s why we’re curious to know who you are!

What will you be doing?

Your main duties and responsibilities are:

• You will be the point of contact for the various hospitality staff members—a group of about 125 colleagues who work in food and beverage, at the coat check, as ushers, tour guides, or party managers;
• You will be responsible for communicating with these employees, both by phone and via email and newsletters;
• You will perform scheduling tasks for the various hospitality staff members, such as creating the schedule, assigning work shifts, arranging for sick leave replacements, reviewing expense reports, and processing shift swaps and schedule changes. In addition, you will also handle personnel administration;
• Together with your colleagues, you will conduct recruitment and selection interviews for the hospitality/coat check team and meet with these employees during performance reviews.

What is your team like?

You will be part of the Planning Department, a dedicated, enthusiastic, and friendly team with an informal work atmosphere where you’ll communicate and collaborate with each other frequently

What do we offer?

• A salary between €2,428 and €3,374 gross per month based on full-time employment (38 hours per week);
• A pension plan;
• A dynamic and informal work environment;
• With the free ticket program, you can attend concerts in what is (in our humble opinion) the most beautiful concert hall in the Netherlands;
• You can take training courses to keep your knowledge up to date and continue to grow;
• A bicycle plan up to a maximum of €749, including VAT;
• The opportunity to take yoga classes or join our running team,

Application Process

No later than 7 days after the job posting’s closing date, you will receive a response to your application either by phone or by email. The first interviews will take place starting November 25. A second interview will take place during the week of December 2. If you are selected, a final meeting to discuss the terms of employment will follow.

To ensure that all candidates are evaluated in the same way, we ask all candidates the same questions during the selection process, so that we can assess the extent to which you meet the job requirements.

Do you have any questions about the job opening or the application process? If so, please contact Paul Kop (p.kop@concertgebouw.nl).

Are you ready to make a meaningful contribution to Het Concertgebouw? If so, please apply by Friday, November 22, by sending your application, including your resume and cover letter, tovacature@concertgebouw.nl.

Recruitment We do not welcome unsolicited approaches regarding job openings.