Junior IT Service Desk Support

What you will be doing

You will be the first point of contact for your colleagues regarding technical questions and system issues. You will learn to independently resolve common problems and assist your colleagues from the help desk with various IT issues.

After your training period, you’ll be able to switch quickly between tasks, such as preparing, issuing, and documenting mobile devices, and creating clear manuals. For more complex issues, you’ll consult with colleagues and ensure they have the right information to help resolve them. This way, you’ll keep everything running smoothly.

Our healthy ambition

Working at St. Antonius means working at one of the largest top-tier clinical teaching hospitals in the Netherlands. In addition to providing the best patient care, we place a strong emphasis on innovation and research. We offer (highly) complex care at multiple locations. Our clinical priorities are cardiovascular, pulmonary, and oncology. We operate on a foundation of trust, we learn together to improve, and we value diversity. In this way, our more than 6,500 dedicated colleagues work every day to fulfill our mission of “working together to ensure quality of life.”

This is where you'll be working

Within the Information Management & IT (I&I) unit, you will work in a collaborative team dedicated to providing high-quality IT services, available 24/7 to the hospital. The department has several areas of focus, including Network & System Administration, Desktop Management, and the IT Service Desk. Here, you will have the opportunity to further expand your IT knowledge.

Your talents

We are looking for an enthusiastic colleague who identifies with the following:

• At least an MBO+ level of work and thinking in an IT field, or a background in higher professional education (HBO) with an interest in delving deeper into IT;
• Strong communication skills and a customer-focused attitude;
• Experience with computers, mobile devices, and software such as Microsoft Office, Active Directory, ITIL, and (preferably) TOPdesk;
• Enthusiasm for working in a dynamic work environment;
• Excellent command of the Dutch language and a willingness to provide occasional support in English.

We offer you

• A self-directed, varied role in which you add value for your colleagues;
• A one-year employment contract with the possibility of a permanent position;
• A gross monthly salary of up to€3,658based on a full-time position of 36 hours per week (Hospital Collective Bargaining Agreement, FWG 40), depending on your experience and education;
• A 36-hour workweek, with the option of a 4x9-hour schedule;
• A 13th month’s salary, a pension plan, and a time bank for things like parental leave or extra vacation days;
• Tax benefits for purchasing items such as a bicycle, cell phone, tablet, laptop, or gym membership.
• A wide range of training opportunities and free participation in our Antonius Fit program and “Strong at Work” training sessions.

Apply for this job

Are you ready to launch your career in healthcare and contribute to innovative IT solutions? Apply today and discover how meaningful your work can be at St. Antonius! Please submit your resume and cover letterby December 10 at the latestusing the "Apply" button on our website.

Want to learn more first?

For more information about these positions, please contact Remco Bode, Head of the ICT Service Desk, at 06 – 31 11 24 84. He will be happy to answer any questions you may have about the position and the department.