Content Contract Manager

What will you be doing?

We are looking to hire a contract manager with strong subject matter expertise as soon as possible. As a contract manager, your goal will be to translate our vision and approach into contracts with (new) clients. The focus of this role is on the substantive aspects of contract management: are we doing the right things, and how do we demonstrate that? But also: what opportunities exist for us to further develop as an organization and increase our added value? In this role, you will work closely with the subject matter managers at Roads and the staff of Arkin’s central healthcare sales department.

Your responsibilities:

• Analyze and identify development opportunities for Roads. You will draw on national and regional trends and developments and translate them into recommendations for Roads.
• Drafting grant proposals, bid documents, and business plans in line with Roads’ strategic goals. You’ll also be the one responsible for putting the content on paper, keeping the objective and the target audience in mind.
• You will be responsible for the substantive aspects of contract management for each contract relationship, including the preparation of reports. You will serve as the central point of contact, maintain an overview of the situation, and ensure that your colleagues are fully on board.
• You make good use of the insights you’re able to glean from our data: you enjoy “diving into” the data and uncovering meaningful trends.
• You will translate our vision and approach into appropriate contracts and contract types, working closely with our colleagues in the central healthcare sales department. You will also work with healthcare sales and healthcare administration to monitor the quality and compliance of contracts. For these colleagues, you will be the primary point of contact at Roads.
• You will build and maintain relationships with external funders (clients), while keeping an eye on developments in procurement policy, management, and funding.

In this role, you will work 32–36 hours per week. As a Contract Manager, you will be part of the Roads management team and report directly to the Business Administration Manager. You will also work closely with the Roads managers, the Director, and Arkin’s Healthcare Sales department.

What does your typical workweek look like?

No two days are the same! To give you an idea, here’s what a typical week might look like:

On Mondays, you’ll spend the day at one of Roads’ locations—such as the social enterprise Recycle in Amsterdam or Print en Pixels in Haarlem—so you can have lunch with the teams and chat with the participants during breaks. In the morning, you’ll have a contract management meeting with a municipality, after which you’ll immediately set some tasks in motion and get them done. In the afternoon, you’ll have a meeting with your colleagues at Arkin, who will help you improve the management reports so you can access the right information more quickly.

Tuesdays are packed with meetings. You go over the status of each contract with your colleagues in healthcare sales. That takes a while, because there are so many of them. You have a one-on-one with your manager to discuss how your first few months have gone, what your learning and development goals are, and what arrangements we can make so you can work toward those goals in practice. In between tasks, you also meet with a few colleagues to prepare for an external account meeting.

On Wednesday, you work from home for the day, and you have time in your schedule to tackle a few upcoming tasks: you dive into the documents for a new tender and start drawing up a plan. You’ve deliberately left the afternoon open. You realize that now is actually a good time to finally dive into the management information in PowerBI, because you’ve noticed that enrollment in Haarlem is lagging behind other regions. What could be causing that?

On Thursdays, you’ll be working at Obiplein in Amsterdam, Roads’ main office. In the morning, you’ll have a management team meeting, and in the afternoon, you’ll have time set aside to review the text submitted for a tender. You’ll craft compelling copy that aligns well with the objectives outlined in the tender.

You’ll spend Friday morning catching up on your pending tasks and returning a few calls to colleagues. You’re free in the afternoon.

We offer you:

You’ll be working in a great team with dedicated colleagues who are committed to supporting participants and clients. The organization has a flat hierarchy, offering plenty of freedom and room for creativity.

Here are a few more highlights of Arkin’s attractive employment benefits:

• Terms of employment in accordance with the GGZ Collective Bargaining Agreement, pay scale 60 (min. €3,682 and max. €5,548 gross based on a 36-hour workweek);
• This is a position for 32 to 36 hours per week for one year, and if you enjoy the work, we definitely intend to offer you a permanent contract afterward;  
• An end-of-year bonus of 8.33%, 8% vacation pay, and you’ll build up a solid pension plan with the Healthcare & Welfare Pension Fund;
• For commuting and business travel, you will receive a second-class transit pass, which can also be used for OV-fiets, or a mileage allowance;  
• Discounts on insurance from Univé and Centraal Beheer;
• We’ll work with you to explore potential career advancement opportunities at Roads of Arkin. After all: Arkin—11 specialties, 1 career;  
• A flexible benefits plan that allows you to use your gross salary for additional vacation time, a bicycle purchase, and supplemental travel expenses;  
• For your well-being, you’ll receive an annual wellness budget of up to €100 (for full-time employees working at least 18 hours per week) and access to the Nrgize platform to participate in activities such as boot camp, yoga, and salsa dancing. You’ll also get unlimited access to Good Habitz’s online courses.

What do you bring to the table?

You have strong analytical skills and a way with words

You quickly get to the heart of (complex) issues and are skilled at putting your thoughts into writing. You find it rewarding to help others with your insight and quick thinking. You can adapt your writing style flexibly depending on the purpose and the audience you’re writing for.

You're a team player

You’ll be working closely with various colleagues and serving as the hub of the team. This means you’ll maintain a clear overview, look ahead, and be proactive and enthusiastic. You’ll also be skilled at bringing others along with you. You naturally connect people, goals, and processes.

You're great at planning and organizing, you're detail-oriented, and you're confident and self-assured

You have a talent for organizing and planning, thanks in part to your foresight. This allows you to set the right goals and priorities and accurately assess the time, actions, resources, and people required to achieve them. You work in a systematic manner and are sharp and critical. You keep an eye on the agreed-upon quality standards and, in collaboration with healthcare administration and the quality department, monitor compliance with contracts.

You have an affinity for data

You have the ability to identify patterns, trends, and underlying factors in data, and you enjoy working with data, analyses, and trends.

You are enterprising

Although you don’t work directly with our participants and clients, your motivation is to use your skills to help provide the best possible care. To do that, you identify and create opportunities both within and outside of Roads.

We would also be delighted to receive your application if you:  

• have a college-level or university-level standard of work and thinking;
• You are a creative thinker and enthusiastic. You come up with new ideas and know how to implement them in a sustainable way;
• You have excellent communication skills and are results-oriented and proactive;
• are politically sensitive;
• Knowledge of the social sector, the labor market, and mental health care is a plus.

Careers at Arkin

Roadsis part ofArkin, a large mental health care institution in the Randstad region that comprises 11 specialties offering psychiatric and addiction care.

Roads is here for people with mental health issues, substance abuse problems, and/or a criminal history who need support in finding work, education, and daytime activities. Work is both our means and our goal. As part of Arkin, we have specialized psychiatric knowledge and experience. We offer workplaces, activities, and daytime activities at our own locations and with regular employers, and we operate in Amsterdam, Haarlem, Amstelveen, Haarlemmermeer, and Diemen.

Roads operates several social enterprises that produce (artisanal and high-quality) products, such asRecycle(bicycles),Roads Print & Pixels(printing),Appeltaart Imperium,Restaurant Freud, andRoads Vervoer. People with mental health challenges (participants) take part in these activities; for some, this serves as a work-based daytime program, while for others, it is a means to return to a regular job and/or pursue education. Participants develop skills through work and housing support, therapy, and group or individual training. This support builds their self-confidence and helps with their reintegration into society. Roads also offers reintegration programs for companies. The activities are made possible by 180 staff members and 100 volunteers and reach approximately 3,500 clients annually.

Interested?  

For more information about this position, please contact Annet van Rooijen, Business Administration Manager, at 06-50745338, or Caroline Cranen, Day Program Manager, at 06-55173974. They are ready to tell you more and answer any questions you may have. This position is open to both internal and external applicants. In the event of equal qualifications, internal candidates will be given priority. You may apply as long as the job posting is online. Once we have welcomed a new colleague, the job posting will be closed.

The application process consists of three interviews.

Arkin is committed to diversity within its team and therefore encourages candidates from diverse backgrounds and with varied experiences to apply.  

We prefer to find new colleagues ourselves; we feel that’s a more personal approach. Therefore, unsolicited sales calls are not appreciated.