Flex Coordinator

What will you be doing?

As a Flex Coordinator, you are responsible for one or more specialties within Arkin. You manage your own account and hold quarterly meetings with the managers of the specialties in your account. You operate at the intersection of operations and strategy: close to the front lines, yet always keeping the bigger picture in mind. You guide flex employees throughout their careers at Arkin—from onboarding to career advancement and, unfortunately, sometimes also through separation. You regularly conduct meaningful conversations about performance, development, employability, and absenteeism. You support flex employees during short- and long-term absences and know how to act within the framework of the Gatekeeper Improvement Act. You also conduct job interviews independently and are confident in making clear decisions when necessary. You are the primary point of contact for questions or issues. In this role, you fulfill a coaching and managerial role, with a high degree of autonomy and the freedom to determine your own approach.

Your responsibilities

You switch effortlessly between different roles and situations. You:

• monitors the availability, quality, and continuity of the flex pool within your specialty or specialties;
• provides support to temporary employees regarding performance, absenteeism, training, and development;
• identifies bottlenecks and translates departments’ capacity needs into concrete actions;
• participates in improvement projects and actively contributes ideas on how to make processes smarter and more efficient;
• ensures proper administrative and financial processing of assignments and contracts;
• You work closely with other flex coordinators and staff planners and serve as a reliable point of contact for managers in the healthcare sector;
• manages sick leave cases, conducts sick leave and return-to-work interviews, and coordinates with HR and the company physician as needed;
• conducts job interviews and is involved in the entire recruitment and selection process for new temporary staff;
• also conducts difficult conversations, such as those regarding performance, employability, or when expectations need to be adjusted;
• coaches temporary staff in their professional development and helps them take realistic next steps within Arkin.

We offer you:

• Terms of employment in accordance with the GGZ Collective Bargaining Agreement, pay scale 55 (minimum €3,883 and maximum €5,140 gross based on a 36-hour workweek);
• This is a position for 28 to 36 hours per week, with the intention of converting it to a permanent position if the candidate performs well;
• An end-of-year bonus of 8.33% and 8.33% vacation pay;
• You are building up a solid retirement pension with the Healthcare & Welfare Pension Fund.

In addition, Arkin offers a number of attractive employment benefits:

• For commuting and business travel, you will receive a second-class transit pass, which can also be used for OV-fiets, or a mileage allowance;
• Discounts on insurance from Univé and Centraal Beheer;
• A work-from-home policy that includes reimbursement for setting up a workspace and compensation for days worked from home;
• With 11 specialties across various locations, Arkin also offers many long-term opportunities for your professional development and personal growth. To this end, we offer a wide range of training programs;
• A flexible benefits plan that allows you to use your gross salary for additional vacation time, a bicycle purchase, and supplemental travel expenses;
• For your well-being, in accordance with the collective bargaining agreement, you’ll receive an annual wellness budget of €1,000 (pro-rated based on your employment status) and an annual vitality budget of up to €100 (for permanent employees working at least 18 hours per week), as well as access to the Nrgize platform to participate in activities such as boot camp, yoga, and salsa dancing. In addition, you’ll receive unlimited access to GoodHabitz’s online course offerings.

What do you bring to the table?

You are confident, maintain a clear overview, and aren’t afraid to take responsibility and make decisions. You balance a people-oriented approach with a results-oriented mindset: you know when to go with the flow and when to set the direction. In unexpected situations, you remain calm and act effectively. You thrive on adapting, organizing, and building people’s long-term employability. You’re a good fit for this role if you:

• have a bachelor's degree, for example in HR, recruitment, or (healthcare) planning;
• have an affinity for the healthcare industry;
• have experience with workforce planning, planning systems (such as OWS), and HR processes;
• have experience in mentoring employees, both professionally and personally;
• communicates effectively at various levels and is confident in conversations.

A Certificate of Good Conduct (VOG) is a standard part of our hiring process, ensuring that we work together to create a safe and reliable work environment.

Careers at Arkin

Arkin is the leading mental health care provider in the Randstad region, offering 11 specialties.Together, we are expertsin the fields of psychiatry and addiction treatment. We are committed to fostering the mental resilience of our clients.

Arkin employs approximately 4,000 dedicated, passionate professionals who are not afraid to take risks. They are constantly seeking customized solutions for their clients. Quality is what matters, time and time again. We therefore encourage employees to continue developing their expertise through comprehensive training programs. We also encourage employees to develop innovative ideas and work them out in multidisciplinary teams. At Arkin, we believe that innovation is essential to keeping healthcare affordable and accessible.

Our Flex Pool is deployed when there is a staff shortage at one of our locations or departments due to, for example, leave or illness. Flex staff can be deployed to all of Arkin’s locations and departments.

Arkin's headquarters are located on Klaprozenweg in Amsterdam North, at the NDSM. Arkin is easily accessible by public transportation, and parking is available by arrangement.

Interested?

For more information, please contact Thom van der Meulen, Manager of Recruitment, Workforce Planning & Flexpool, at Thom.vander.Meulen@arkin.nl. If you’d like, he can also put you in touch with one of our current flex coordinators to give you a complete picture of the role. We look forward to welcoming you!

This position is open to both internal and external applicants. Internal candidates will be given priority in the hiring process. The application deadline isJanuary 15, 2026.