Support Services Coordinator (Reception)

Support Services Coordinator (Reception)

The Red Cross's Global Mission

The Red Cross’s mission is to alleviate human suffering, protect life and health, and uphold human dignity, particularly during armed conflicts and other crises. The Red Cross Movement is supported by millions of volunteers who, all over the world, act in accordance with the same seven fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. Every person has the right to respect and dignity; those in the greatest need are helped first, and religion, nationality, race, origin, or political opinion are irrelevant. All Red Cross volunteers and staff members act in accordance with the“do no harm” principleand the Fundamental Principles, and have signed the Red Cross Code of Conduct.

Red Cross in the Netherlands

In the Netherlands, the Red Cross helps people who lack or are at risk of lacking basic necessities. These include food and water, shelter, the ability to maintain personal hygiene, a safe and dignified place to live, information about loved ones, and access to appropriate medical and psychosocial care. When someone lacks one or more of these basic necessities, they are in need. When analyzing needs, in line with its mission, special attention is given to the most vulnerable. In addition, the Red Cross focuses on its auxiliary role, providing assistance that complements that of the government.

Social services in the Netherlands are organized into 23 districts. We are looking for a:

Support Services Coordinator (Reception)

(32–40 hours per week)

Position within the organization

Day-to-day management by the District Coordinator for Medical Support and Emergency Assistance.

What will you be doing:

Your focus will be on coordinating and managing our refugee reception centers in the Amsterdam-Amstelland district. Within the district, you will be responsible for overseeing the work processes, guidelines, and frameworks within which our assistance programs are carried out.

• Daily supervision of volunteers and/or paid staff at refugee reception centers;
• Coordinating and organizing various activities (planning and venue management, scheduling and assigning volunteers, ensuring materials are available, etc.);
• Arranging meetings with partner organizations;
• Maintaining relationships with the national Red Cross network;
• Keeping volunteers’ knowledge and skills up to date regarding working methods, guidelines, and frameworks for interventions (for example, through refresher training);
• Ensure a stable pool of volunteers at the district level to guarantee the continuity of intervention implementation.
• Responsible for recruiting temporary staff and conducting interviews.

What you'll bring to the table:

• HBO-level academic and intellectual ability;
• Relevant work experience in the field of security or in the humanitarian sector;
• Excellent social and communication skills.
• Able to motivate and inspire volunteers;
• A true networker who isn't afraid to implement changes;
• Be able to switch effectively between the operational and administrative levels;
• Leadership skills;
• Has access to transportation;
• Willing to work evenings and occasionally on weekends.

We are looking for talented new colleagues, and we do not discriminate based on cultural background, physical disabilities, gender identity, religious beliefs, sexual orientation, or age.

For all positions, the selection process emphasizes the following core competencies: planning, results-oriented, customer-focused, initiative, and teamwork.

What we offer you:

A flexible and people-oriented work environment with plenty of room for initiative and professional growth. Salary is based on pay scale 10 of the NRK collective bargaining agreement, depending on education and experience (min. €3,295.57 and max. €4,133.07 gross per month for a full-time position of 40 hours per week, excluding a 7% year-end bonus). 

Comments

Please send your cover letter and resume, addressed to Robin Veneberg (HR Advisor), by May 8, 2023, tohttps://werkenbijhetrodekruis.inhroffice.com/nl/job/273216

For more information about the position, please contact District Coordinator Jaap Broersma atJbroersma@redcross.nlor 06-48407615. If you are interested, please respond as soon as possible. The job posting may be closed early if we find a suitable candidate.

We believe it is important to ensure the reliability, professionalism, and integrity of our organization and our current and future employees. Integrity screening is part of the hiring process.

For more information about the work of the Red Cross, visitwww.rodekruis.nl, Facebook.com/rodekruis, and Twitter: Twitter.com/rodekruis

Solicitation in response to this ad is not appreciated.