Case Manager

WHAT WILL YOU BE DOING?

In this administrative role, you will serve as the process coordinator within the Euthanasia Expertise Center. Every person seeking assistance who registers is assigned a case manager who remains responsible for the process throughout the entire procedure at the Euthanasia Expertise Center. You are responsible for triage (determining the course of action based on a substantive analysis of the medical file) and monitoring the further progression of the process. You serve as the point of contact for individuals seeking assistance and their loved ones, healthcare providers, and the public. You will answer a wide range of questions about euthanasia and related topics that come in via phone and digital channels. You are responsible for mapping out the path a case takes within the institution and maintaining contact with the outpatient staff handling the patient’s euthanasia request.

You will report to the Case Management Team Leader, who is also a colleague on your team. In terms of the organizational hierarchy, as a case manager, you will report to the Care Manager. You will be based at our office in The Hague. After the onboarding period, you will have the option to work from home one day a week.

In addition, you will work as a community nurse at the Euthanasia Expertise Center to stay connected to euthanasia practice. This involves 4 to 8 hours per week that can be scheduled at your convenience; this is not included in the scope of the Case Manager contract mentioned above.

WHAT DO WE EXPECT FROM YOU?

• You have an intrinsic motivation to contribute to the goals of the Euthanasia Expertise Center;
  
• You have completed a nursing program at the associate degree level;
  
• You are BIG-registered as a nurse and have extensive and relevant practical experience (at least approximately 10 years);
  
• You are willing to work as a community nurse at the Euthanasia Expertise Center;
  
• You have extensive medical and nursing knowledge and strong clinical reasoning skills;
  
• You have an affinity for and find fulfillment in working in a service-oriented organization;
  
• You have strong communication skills and can handle stress well;
  
• You are able to work both independently and as part of a team;
  
• You are decisive, meticulous, proactive, and take the initiative;
  
• You are capable of maintaining accurate records;
  
• You have good general computer skills.
  

WHAT CAN WE OFFER YOU?

You will be working in a professional organization with a pleasant atmosphere.

We initially offer a one-year fixed-term contract. If both parties are satisfied, this will be followed by a permanent contract. The salary depends on your work experience and can range from €4,108.28 to €5,971.45 gross per month, based on a 36-hour workweek.  If you would like to learn more about the Euthanasia Expertise Center, please visit our website: www.expertisecentrumeuthanasie.nl.

INTERESTED?

If you are interested in this position, please send us your resume and cover letter. You can submit them by clicking the "Apply" button below.
For more information, please contact Case Management Team Leader Eveline Hickendorff at 070-3524141 / e.hickendorff@expertisecentrumeuthanasie.nl.

PROCEDURE

Candidates who are deemed suitable will be invited for an initial interview. If the outcome of this initial interview is positive for both parties, the candidate will be invited to spend half a day shadowing the team. Following this, a final decision will be made, and an offer will be extended to the candidate deemed most suitable.