Business Analyst, Commerce

Developing information models is right up your alley. You’re passionate about turning data into insights for marketing purposes, financial analysis, reporting, and forecasting, and you know better than anyone how to get the organization on board with this.

Why do our travelers appreciate you as a Business Analyst for Commerce?

The Marketing & Transport Development department focuses on the consumer and business markets, with the goal of increasing passenger numbers and revenue. We achieve this by offering travel products to existing and new passengers and by developing and implementing an optimal route network. In the coming years, several key developments are on the horizon: improving GVB’s connections to pre- and post-transportation with appropriate offerings, expanding and better leveraging customer relationships, and leveraging technological advancements to unlock growth opportunities. To achieve these goals, the Marketing & Transport Development department is seeking a driven Business Analyst (Commercial).

What you will be doing

For this position, we are looking for a Business Analyst who will work with passenger data. The focus will be on three key areas:

1) Data analysis: collecting, recording, and managing data related to passenger volume and passenger behavior. You understand public transportation users in Amsterdam and work closely with marketers and other commercial colleagues to analyze relevant data issues regarding travel behavior.

2) Financial reporting: You will work closely with business analyst colleagues on issues related to passenger growth and revenue. You will report on, forecast, and analyze these topics. You will provide advice on product offerings and pricing issues. These financial insights form the basis for strategic decisions, business development, business models, and transportation and marketing plans for GVB, as well as for national public transportation issues.

3) GVB is rapidly advancing in the field of data analytics. As the driving force/product owner behind a number of dashboards and databases, you will help further professionalize your field. In this role, you will serve as the link between the business and IT/Functional Management, representing the interests of Marketing and Transport Development within the Business Intelligence domain and across various Agile teams. In addition, you identify opportunities and translate them into relevant models and actionable insights.

In addition to developing information models, you know how to get the organization on board. You want to make an impact by expanding data and digitalization. In doing so, you advise the board and management and are involved in internal and external transportation-related relationships and networks. You oversee monitoring, identify areas for adjustment, and ensure coordination. You are an expert with strong communication skills who navigates diverse networks with ease. You are therefore familiar with agile working and sprints. In short, a versatile BI role with a lot of responsibility, freedom, and opportunities for growth!

Here's what to bring

• a strong personality who can navigate conflicting interests in a dynamic environment;
• a constructive negotiator who can reach effective agreements with partners regarding data and who contributes creative ideas to collaborative partners (always with the aim of improving services for Amsterdam public transit passengers);
• a point of contact from the executive to the operational level;
• a thinker with a practical, hands-on approach.

You have:

• a completed associate's or bachelor's degree;
• At least 5 years of relevant business intelligence experience (preferably in public transportation, aviation, telecommunications, energy, or banking);
• extensive experience with information models and systems focused on business performance; (preferably in Power BI, QlikView, Python, SQL, and/or Databricks);
• experience and an interest in financial reporting;
• extensive experience with Excel;
• Strong in project-based work; you are familiar with Agile.

You meet the following requirements:

• strong in conceptual and analytical skills;
• problem analysis and decision-making;
• traveler-driven;
• collaborate;
• organization-sensitive.

You can count on that 

You take good care of our passengers, so we take good care of you. We believe it’s important for you to stay healthy and energetic, which is why you can participate in the GVB Health Program. In addition, you can travel for free and without limits on GVB public transportation. You have an average of 21 days off per year, depending on your age, and you can purchase additional vacation days through our cafeteria plan. This helps keep your work and personal life in perfect balance! And we offer you even more: 

• The salary for this position ranges from a minimum of €3,871 to a maximum of €5,589 gross per month, based on a 36-hour workweek (pay scale 11). Salary placement is determined based on education and relevant work experience;
• Option to work remotely with a work-from-home allowance; 
• A 13th month’s salary, 8% vacation pay, a 1.5% life-course savings contribution, plus a well-structured pension plan; 
• A health insurance subsidy of €72.25 per month; 
• Learning resources to help you keep growing. Your career is your responsibility, so seize this opportunity!