Crisis Management Consultant - Network Management

What are you going to do?

Extreme weather, geopolitical threats, major fires, power outages, resilience, or a terrorist attack. These are just a few of the issues the Crisis Management sector deals with. In your role as a Crisis Management Advisor with a focus on Network Management and Relationship Management, you serve as the connector and link between our organization and the crisis partners who may be involved in potential crisis situations. These include the police, the Public Prosecutor’s Office, the Ministry of Defense, the Municipal Health Service (GGD), energy and telecom companies, water boards, and civil society organizations. You function as an expert in network management for crisis partners. You maintain and strengthen relationships within this network and ensure a solid foundation for smooth collaboration—even when things get tense. In doing so, you are able to set up an effective system for relationship management and keep it up to date together with colleagues. You know who to call, who to involve, how to bring people together, and how to properly document and follow up on agreements made. You ensure that our network is active, functional, and ready for action when needed.

Your main responsibilities will be:

• Further developing and implementing our vision for network and relationship management within the organization;
• Build, maintain, and strengthen relationships with partners both within and outside the safety region, thereby fostering a structured and sustainable collaboration;
• Setting up a customer relationship management system to record and safeguard contact information and appointments;
• Identify new risks and their implications for the region; place these risks on the agenda, develop strategies in collaboration with existing and new partners, and provide recommendations on them;
• Planning and organizing network meetings; contributing to the crisis management newsletter and other activities aimed at strengthening and expanding the network.

Who are you?

First and foremost, you’re a great colleague who’s a pleasure to work with.

You have strong interpersonal skills, are a natural connector, and know how to motivate people. You understand the landscape of the safety region or can quickly familiarize yourself with it. You thrive in a fast-paced environment. You are flexible and customer-focused, and you don’t let setbacks hold you back. In addition, you possess excellent communication skills. You work well independently, yet you also thrive in a team setting, where you act as a connector, building bridges between different disciplines and organizations.

You'll recognize yourself in this

• You have at least a college-level education and equivalent work experience and analytical skills.
• You have experience in network management or customer relationship management.
• You know how to translate a strategic vision for network management into a practical approach.

In addition to your regular work, you would enjoy taking on a (paid) on-call role within the crisis response organization. However, taking on an on-call role means you must be able to reach the Amsterdam-Amstelland safety region within an hour.

This is us

Within our safety region, six municipalities, the fire department, medical services, the police, the public prosecutor’s office, and other public and private (safety) partners work together. We manage risks, provide fire and rescue services, and prepare for crises. Would you like to learn more about what we stand for as an organization? Then visit our website or LinkedIn.

The Crisis Management sector is part of the safety region and consists of five teams: Knowledge & Advice, Crisis Organization Preparedness, Multidisciplinary Education, Training & Drills, Civil Protection, Risk & Crisis Communication, and Resilience. Together, we ensure that our crisis organization is ready to respond during incidents. We organize exercises, develop plans, establish contacts with businesses and other local governments, and advise mayors. In addition, we stand ready to spring into action should a crisis arise.

The Knowledge & Advisory Team serves as the sector’s intellectual engine, providing network management, consulting, vision development, in-depth analysis, and the identification of trends and developments within our field.

Here's what you'll get from us

A challenging and dynamic work environment that is constantly evolving and where there is always plenty to do. No two days are the same. You’ll work alongside a team of dedicated professionals who are all committed to creating a safe and livable society. In addition, you can count on:

• A job for 32 to 36 hours a week.
• A salary in pay grade 10A or 11, which amounts to €3,935 to €6,143 per month based on a 36-hour workweek (depending on your education and experience).
• An individual flexible budget (IKB) of 18.63% of the gross annual salary. The IKB consists of an 8% vacation allowance, an 8.33% year-end bonus, a 1.5% life-course savings contribution, and 0.8% of hours of leave in excess of statutory requirements. This includes the year-end bonus and vacation pay.
• A one-year appointment, with the possibility of a permanent position.
• 187.2 hours of leave based on a 36-hour workweek, including 43.2 hours of overtime.
• A generous pension plan through ABP, with 70% of the contribution paid by us.
• Monthly health insurance premium.
• Travel expenses are reimbursed at a rate of 0.14 cents per kilometer, with a maximum of 45 kilometers one way
• The option to work remotely with a work-from-home allowance of €3 per day.
• We place a strong emphasis on (personal) development, offering opportunities to participate in courses, training sessions, and workshops.
• Participation in group classes and use of sports facilities at the barracks.

Want to know more?

Are you already excited, but still have questions? If so, please contact:

• Daniel Rios Loogman, Knowledge & Advisory Coordinator, 06-15 23 98 64 or Daniel.Rios.Loogman@veiligheidsregioaa.nl;
• George van Ee, Recruiter, for questions about the application process, 06-15 69 46 19 or george.van.ee@veiligheidsregioaa.nl.

Apply

Do you see yourself in this profile and would you like to use your talents to help make Amsterdam-Amstelland a safer place? If so, please apply by submitting your resume and cover letter by June 20, 2025.

We will hold the interviews during the week of June 30 and the week of July 7.

For everyone

The Amsterdam-Amstelland Safety Region is at the heart of our community. For us, diversity is more than just the visible differences between people. It also lies in the variety of qualities, ways of working, and ways of thinking. Our goal is for the organization to reflect society in all its diversity. Every day, we work to foster an open culture where there is room for everyone’s talents. It doesn’t matter who you are—we’re here for you, and you’re more than welcome to apply!

Internal and external recruitment are conducted simultaneously.

We don't appreciate cold calls, but we do appreciate sharing!