Duty Manager (Temporary)
Become a Duty Manager for a unique project at De Nieuwe Kerk!
In 2025, the roof of De Nieuwe Kerk Amsterdam will open to the public for a limited time during the restoration of the bell tower. For seven months, the public will have a unique opportunity to climb the church’s roof for an unforgettable view of Dam Square and our capital city. Visitors will climb 40 meters along a spectacular route to an exclusive platform offering breathtaking views of the city. As Duty Manager, you will ensure that this special project runs smoothly and safely. A unique opportunity to contribute to a once-in-a-lifetime experience!
Does this sound like you? If so, this position might be just right for you: the Public Affairs Department at De Nieuwe Kerk in Amsterdam is currently seeking a Duty Manager (temporary) to work 34 hours per week on a rotating schedule from March 1 through November 2, 2025. This amounts to four days a week, including one weekend day.
De Nieuwe Kerk aims to make culture accessible to a wide audience. We believe it is important that our workplace reflects the diversity of our society. We therefore invite everyone to apply, and when candidates are equally qualified, we give preference to those who help make our workplace more diverse and inclusive.
What you will be doing
As Duty Manager for the temporary Vieringtoren project at De Nieuwe Kerk, you and your colleagues will be responsible for ensuring a smooth and safe flow of visitors during this event. To ensure that visitors have an unforgettable experience, your responsibilities will include:
- You will patrol the roof and the entrance control area downstairs, guiding the flow of visitors and ensuring compliance with safety regulations.
- Together with your colleagues, you will supervise the front-of-house staff and ensure a warm welcome.
- In the event of an emergency on the roof or around the church, you are the first point of contact for professional emergency services and the municipality. You will coordinate with the duty manager and security guard at the church.
- You will be the first point of contact for event visitors and serve as the face of De Nieuwe Kerk.
- You resolve operational issues immediately and step in when needed.
- You will oversee the daily schedule and ensure that tasks are clearly assigned among the event staff.
- In consultation with the Head of Public Affairs, you will help develop ideas for improving and updating, where necessary, the protocols and procedures related to public reception and safety.
Here's what we offer you
What's the downside?
- A gross monthly salary between €2,627 and €3,564 for a full-time position (37.5 hours per week), determined based on knowledge and experience.
- A contract valid from March 1 through November 2, 2025.
- 24 days of annual leave for a full-time position, calculated on a pro-rata basis for the specified period.
- A commuting allowance if you live outside Amsterdam.
- A work laptop and reimbursement for phone expenses when using a personal phone.
- An attractive time-for-time arrangement for working on public holidays.
- Free admission to openings, exhibitions, and a diverse program of events.
- A position on an enthusiastic team that offers room for initiative and personal responsibility.
Who are you?
This job and this place are a good fit for you—and vice versa—if you…
- have leadership qualities. For example, you’re good at organizing, motivating, and providing feedback.
- are available on a rotating schedule and on weekends.
- have good social and communication skills.
- any experience in the hospitality industry and/or events.
- are hospitable, customer-focused, and enthusiastic.
- have a service-oriented and solution-focused attitude.
- You are able to handle stress and stay alert, with an eye for detail and the ability to prioritize.
- you can express yourself clearly and articulately, both verbally and in writing.
- you hold a first-aid certification or are willing to obtain one.
- you don't suffer from a fear of heights.
About Us
The De Nieuwe Kerk and H’ART Museum Staff Foundation is a creative and growing organization that produces exhibitions at both the Nieuwe Kerk and H’ART Museum. We currently have a total of 52 colleagues, and the Public Affairs team consists of seven members. Together, the two venues host an average of five exhibitions per year, in collaboration with national and international partners.
Are you still interested after reading this job posting? If so, please send your contact information, a brief cover letter, and your resume to the HR department by February 24, 2025, with the subject line “Duty Manager Position at Vieringtoren DNK,” via hr@nieuwekerk.nl.
Applying for a Certificate of Good Conduct is part of the procedure.
Do you have any questions about this job opening? Please call Tomas Hamers, Head of Public Affairs, at 020-5308755, or send your question by email to hr@nieuwekerk.nl.
We value a personal approach when looking for a new colleague, which is why we do not use recruitment agencies.
