Malburgen Area Team Manager

What will you be doing?

The Work & Income (W&I) cluster is organized into three regional units and six teams: Malburgen, Southwest, Spijkerkwartier Arnhemse Broek Center, Presikhaaf, Northeast-VKR, and Northwest. As a regional team manager, you will provide direct leadership and guidance for the Malburgen regional team’s operations. These teams include coordinators, consultants, and staff working in the social sector. In addition, you are also responsible for the Self-Employed Office team. The office provides support and guidance to self-employed entrepreneurs in Arnhem. They offer various services to help residents start, grow, and successfully run their businesses in accordance with the Participation Act. The area teams work in the neighborhood together with the Social Neighborhood Teams, the Living Environment Teams, and other network and chain partners such as Scalabor, the Center for Activating Work, and the Employer Service Point.

As a regional team manager, you work closely with your fellow regional team managers to guide the execution of the work and are responsible for the results of your regional team’s integrated process. You foster collaboration within the team and encourage cooperation with other regional teams and external partners. You encourage, coach, and facilitate employee development to optimize service delivery. You do this by establishing frameworks (clarity regarding the direction and vision), providing autonomy and responsibility, fostering collaboration, and creating a culture where results, attitude, behavior, and the quality of work can be openly discussed. Finally, you play a crucial role in identifying developments and results within your regional team. You advise the department head in preparing for policy and management decisions and act proactively to ensure alignment between daily operations and the development of policies and programs.

Who are we?

We are a team of approximately 250 professionals in the Work & Income cluster. We work in six local teams that are closely connected to the community. By taking a community-focused approach, we get to know the people of Arnhem, and they get to know us. Our mission is to support Arnhem residents who are currently out of the workforce, guiding them toward paid employment, entrepreneurship, and active participation in society. We don’t separate work and income; instead, we take an integrated approach focused on the following questions: how do we guide someone toward work, what can a person do on their own, what does a person need, what do we offer, what do our partners offer, and how can we best collaborate to achieve this. We know what works and do what is necessary.

What do we offer you?

With the City of Arnhem, you can count on:

• A competitive gross monthly salary in pay grade 12, ranging from a minimum of €4,781 to a maximum of €6,470 based on a 36-hour workweek;
• A 12-month employment contract with the intention of a permanent position;
• 144 statutory vacation hours and 50.4 additional vacation hours per calendar year, based on a 36-hour workweek;
• A 17.05% discretionary budget of up to €1,103 per month, based on a 36-hour workweek, is available to you. You can choose to have this budget paid out or use it for various purposes;
• A solid pension that you build up with ABP;
• An individual career budget of €500 per year;
• Opportunities for personal development and career advancement thanks to our range of training programs;
• A laptop and a phone;
• Hybrid work: You have the freedom to alternate between working from home and working in the office. We also believe a healthy work-life balance is important; you can discuss and agree on your workspace and working hours.

We have listed our entire benefits packageforyou.

Who are we looking for?

As a regional team manager, you use your ambition and energy to promote the vision of the W&I cluster and translate it into day-to-day management and guidance. You focus on collaboration—both internal and external—with other regional team managers, policy makers, and the external network. This means you actively seek connections at all levels within and outside the organization. You also encourage the appreciation and exchange of different perspectives and ideas that your employees have. You foster a sense of personal responsibility and ownership, both as individuals and as a team. You are comfortable with a combination of task-oriented and people-oriented management. Environmental and organizational sensitivity are important: you have a broad overview, a keen sense of political and administrative dynamics, and translate policy developments within the social sector to the team and the neighborhood.

We also ask:

• College or university level of work and thinking;
• At least 2 years of managerial experience;
• Preferably, substantive knowledge of the social sector (and its work);
• Inclusive leadership: You ensure that there is a safe environment within the team where everyone can share their ideas and every team member is heard.

Where will you be working?

With more than 165,000 residents, Arnhem is the 12th largest municipality in the country. The city’s diversity is what makes it who it is. Arnhem is a municipality where urban dynamism, a natural living environment, and economic strength reinforce one another. We have a rich history and are the capital of the province of Gelderland. The municipal organization employs approximately 1,200 dedicated and enthusiastic staff members who work hard every day for the city, its residents, visitors, businesses, and institutions.

How do you apply?

You can apply for this position through the application button until July 10, 2023. Please submit your resume and a cover letter. The cover letter can be in any format—for example, a letter, an image, or a video. We’d love to hear what motivates you to apply for this position. We’d also appreciate your response to the motivation question described below. You’ll hear back by July 17 at the latest regarding the next steps, such as an invitation to an interview. Interviews will take place on Wednesday, July 19, between 1:30 PM and 4:30 PM. Please mark this date in your calendar.

The motivation question:

Reflection:

Can you describe a work situation in which you made a mistake? How did that happen? And what would you do differently next time?

In your cover letter, we’d like to see an example that’s as specific as possible, using the STARR method. Could you use some help writing your cover letter? Check out our job application tips at: https://www.werkenvoorarnhem.nl/sollicitatietips/.

Do you have any questions?

If you have any questions about the position or would like to get in touch informally, please contact Elsbeth van der Hoeven, Head of the W&I Regional Teams, at +31621118413. If you have questions about the recruitment and selection process, please contact Mariëlle Fransen, recruiter, at +31627388371, viaWhatsApp, or byemail (werkenvoor@arnhem.nl).

The City of Arnhem works for and with its residents to create a diverse and inclusive city: a city where everyone is welcome and can be their true selves. To achieve this, we also need an inclusive organization with a diverse workforce where no one is excluded. We want to attract and retain talented individuals with their unique backgrounds, because we are convinced that diversity strengthens us. That is what we need to become that diverse and inclusive city. So feel welcome at the City of Arnhem, no matter who you are or what your life circumstances may be.

An assessment may be part of the selection process.