Cluster Manager, Amsterdam-Centrum

About DOCK

DOCK has been active in metropolitan areas for over 25 years. Guided by the belief that everyone belongs, we work to promote social cohesion, resilience, and equal opportunities. Our professionals connect people, organizations, and ideas with courage, dedication, and a keen understanding of the realities on the ground in the neighborhood.

In an era of growing complexity and polarization, we are reinventing our approach. DOCK is transitioning into an agile, forward-looking organization that remains firmly rooted in local practice. We are looking for someone to join us in further building our organization and the vital social work we do. As a Cluster Manager, you will be a key link in this transformation.

Your role as Cluster Manager

As a Cluster Manager, you will lead team leaders and, indirectly, social workers (child welfare workers, youth workers, and community workers), administrators, and volunteers within your cluster (Amsterdam Center). You will translate policy goals into concrete action, focus on quality, results, and innovation, and foster a culture of ownership and professional development.

Externally, you will participate in the alliance of core functions and other professional networks relevant to the assignment. You will be responsible for maintaining relationships with clients, striking and maintaining a good balance between professionalism and partnership with the municipality.

You:

• Connects strategy and implementation in a complex urban context
• Promotes team development and professional ownership through servant leadership
• Focuses on social impact, quality, results, and a sound budget
• Are you well-versed in business and finance?
• Leads change processes and contributes to the ongoing development of DOCK
• Builds lasting relationships with residents, partners, municipalities, and fellow organizations
• Closely monitors developments in the social sector and translates them into policy and practice

Who are you?

You are an experienced, people-oriented, strategic leader with a keen eye for opportunities and quality. You know how to get people on board with initiatives and build bridges—including between policy, clients, politics, implementation, and the lives of residents.

You will bring:

• HBO-level education and thinking skills, preferably in social work, public administration, or management
• Management experience in the social or public sector
• Experience in facilitating organizational development or change processes
• Is able to quickly and accurately identify external relationships and navigate them diplomatically and strategically.
• Committed to diversity and inclusion, both within the organization and in our projects, as well as toward the residents.
• Financial insight and experience in managing based on performance indicators
• Excellent communication and interpersonal skills
• Knowledge of current policy developments in the social sector and urban issues
• An inspiring vision of future-proof, preventive, and inclusive social work

What does DOCK have to offer you?

• A role that offers opportunities for leadership, vision, and social impact
• A dynamic organization with passionate colleagues and ambitious goals
• Terms of employment in accordance with the Social Work Collective Bargaining Agreement, pay scale 12(max. €7,544 gross per month for full-time employment)
• An Individual Choice Budget of 16.3% (including vacation pay, year-end bonus, and additional leave)
• Ample opportunities for professional development and a training budget
• A work environment where diversity, inclusion, and well-being are a given

Ready to make a difference?

Would you like to use your leadership skills to build a resilient society where everyone matters? If so, we’d love to meet you!

Dock is working with Colourful People on this recruitment process. If you have any questions about the position or the process, please contact Fatima Bouhriani at f.bouhriani@colourfulpeople.nl or 06 – 5050 0747. Please applyby June 29 at the latestby sending your resume and cover letter to Fatima Bouhriani.

The interviews will take place in weeks 28 and 29. A development assessment is part of the process.

DOCK welcomes candidates from a wide range of backgrounds, perspectives, and experiences. We believe that diversity enriches our organization and strengthens our social mission.