Emotional Support Volunteer

Become a volunteer: provide emotional and practical support to victims 

Victim Support Netherlands assists victims and their loved ones following a crime, traffic accident, disaster, or other unexpected traumatic event. They can turn to us for emotional support, practical assistance (such as help with filing a claim for compensation), and support during criminal proceedings. Every year, we help hundreds of thousands of victims and their loved ones in person or online. We also assist the people close to the victim with tips and advice. Victim Support Netherlands is a national organization with 25 locations. Together, we help victims move forward today. 

This will be your job 

After a traumatic event, a range of emotions can arise, and victims and their loved ones must deal with various agencies. On behalf of Victim Support Netherlands, you will have personal contact with victims. You will assess what kind of help they need and provide emotional and practical support. Sometimes a single conversation is enough; other times, someone may need more support. If necessary, you will refer them for further assistance.

What do you bring to the table?

• You have a natural interest in other people, a lot of patience, and are a good listener.
• Your empathy makes people feel seen and heard.
• You have a practical mindset.
• You have a good command of the Dutch language.
• You have digital skills; you know how to use a computer and are willing to learn how to use a new program.

How much of your time will this take?

To ensure we can provide the best possible support, we require a minimum availability of 4 hours per week. During your first few weeks, you will complete a training program of 8 to 12 hours per week at the Victim Support Academy.

This is what it's all about

You do meaningful work: you make a difference in someone’s life during a vulnerable and difficult time. Of course, we’ll help you do this work well:

• The Victim Assistance Academy has designed a training program especially for you as a new employee. You’ll complete this program online, in a classroom setting, and on the job.
• You will receive guidance from experienced colleagues.
• You’ll be part of a close-knit team and can always count on your colleagues.

Good employer

We believe it is important to be a good employer. That is why we provide:

• High-quality training, continuing education, and information on new insights.
• Good insurance.
• Reimbursement of expenses and travel costs.
• A laptop, phone, and headphones on loan.
• The option to work from home or in the office.

Do you have any questions?

Text or call Brenda Prins, a recruiter at Victim Support Netherlands, at 06-24673120.

Here's what happens after you apply

• We will always contact you, either by phone or email.
• We strive for balanced representation in terms of knowledge, experience, age, gender, and background. 

If you come to work for us, we will ask you to provide a Certificate of Good Conduct (VOG). We will handle the application for the VOG.