Team Leader

There’s a difference between standing for something and actively contributing to it. You’re the one who makes that difference—through your exemplary behavior, inclusive leadership, and ability to inspire others. When you apply those qualities to a social cause, you make a real impact.

That goal? A fair solution for everyone.

We are looking for a team leader who is willing to lead two of our teams with vision and decisiveness. Our legal advisors are here for anyone who needs legal assistance. We know who we’re doing this for—and we know where we want to go. What we need now is a leader who can help shape a new way of working: more autonomy, collaboration, and connection.

Here's how you can help us help others

Our services are constantly evolving. We are increasingly focusing on collaboration with other organizations in the region and experimenting with new approaches so that we can provide even better support to those seeking justice.

As a team leader, you guide and support your teams through these changes. You create the right conditions for collaboration, connection, and professional growth. You provide direction while also allowing room for autonomy. You operate on a foundation of trust and know how to build support for new ways of working. It energizes you to see the quality of service improve—thanks to your team’s dedication and talent.

This is your team

You will lead two teams of (senior) legal advisors. They assist people seeking legal advice by phone, at the front desk, and during office hours. You will be an integral part of these teams and will be highly visible, accessible, and approachable to your colleagues.

The team in Tilburg is based at our office right next to Central Station and consists of 8 colleagues, several of whom are (relatively) new to the organization. The Breda team has 10 colleagues, several of whom have been working at the Loket for many years.  Both teams work independently but support each other when needed—for example, with front-desk staffing or phone support. As a team leader, it’s important that you provide stability and are committed to these teams for the long term.

Together with the offices in Rotterdam, Dordrecht, and Middelburg, this team makes up the Southwest region. Within this region, you’ll work as part of the regional management team (RMT), which consists of the regional manager, the regional coordinator, three fellow team leaders, and an HR advisor. Together, you’ll set the course and implement the regional plan. Inspiration and collaboration are key—so you’re never on your own.

This is you

You think and work at the university level, but applicants with a bachelor’s degree are also more than welcome. You have leadership experience and know how to support professionals in their development. In addition to tactical leadership, you also find fulfillment in the more operational aspects of the role.

You’re curious and ask the right questions to get a clear picture of situations and opportunities. You know what your team needs to do its job well—and you support them with a focus on both results and people. You also have experience in the legal and/or social sector. Knowledge of or a strong affinity with our target audience is a plus: you’re choosing this role because you genuinely want to help people move forward.

Finally, networking is energizing: together with the regional director, you’ll forge connections, maintain them, and build meaningful partnerships with organizations in the region. This requires flexibility, initiative, and the ability to adapt to change.

What we offer you

You will play a key role in an organization that makes a difference in society. This comes with appropriate compensation:

• Your salary falls under Scale K of the Legal Aid Collective Bargaining Agreement (€4,989 to a maximum of €7,006, based on a 36-hour workweek).
  

A full-time position with us is 36 hours per week, but a 32-hour contract is also an option.

• You will receive all the standard employment benefits in accordance with the Legal Assistance Collective Bargaining Agreement, such as an end-of-year bonus of 8.3%, a fitness allowance, a 2/3 contribution toward your pension premiums, generous parental leave policies, the option to buy or sell leave, participation in a bicycle purchase plan, etc.
• We offer you plenty of opportunities and support for your personal development. For example, you’ll have access to training and coaching, and you’ll participate in the leadership development program.
• You will be working primarily from our offices in Tilburg and Breda.

Is this your job?

Please submit your application by Friday, October 3 at the latest. Click“Apply”and the rest is self-explanatory. An assessment is part of this application process. We’re aiming for the following schedule, but don’t let that stop you if it doesn’t work for you:

• First round of interviews: the week of October 13–17
• Assessment: to be determined
• Second round of interviews: to be determined

Would you like to learn more before applying? Please feel free to contact Martin Jansen, Regional Manager for the Southwest (06-21380844 / mjansen@juridischloket.nl) or Jeroen Aardoom, Regional Director for the Southwest (0634161920 / jaardoom@juridischloket.nl).

This job opening is being advertised internally and externally at the same time, with internal candidates given priority over external candidates.

Please note: This is not a "traditional" cover letter

We place great importance on a fair and consistent evaluation process for all our candidates. That is why we ask that you do not send a traditional cover letter. Instead, we would like you to answer the four questions below in your letter. Your answers will help us determine whether your profile is a good fit for the position.

Please take a moment to fill this out, because along with your resume, this is the only thing we’ll be evaluating you on in this round.

Do not use more than 200 words per question.

1. What appeals to you most about the role of team leader at the Legal Help Desk?

2. Give an example of how you, as a manager, have contributed to better collaboration within or between teams. What was your approach to fostering connections? How did that impact collaboration and the outcome?

3. Can you give an example of a situation in which you actively established or strengthened a partnership with an external organization to increase (social) impact? What was your role in the network, how did you approach this, and what were the concrete results?

4. How do you ensure that team members continue to develop—even in a changing organization? Give a specific example.

Careers at Het Juridisch Loket

At the Legal Help Desk, we guide people toward their rights. Online whenever possible, and in person when they’re entitled to it. Whatever their problem may be, we’re here to help. We’re legal advisors with a heart for our fellow human beings. We’re well-versed in all areas of law, so the work is incredibly varied. Our work often requires a bit more patience and social skills, and you get a lot in return. But above all: the feeling that you’re making a difference. Day in and day out.