Account Manager - Events

Keywords that characterize Het Nieuwe Instituut include: multifaceted, social, ecological, experimental, Rotterdam/regional/national/international, (self-)critical, fun, welcoming, outspoken, accessible, a good client, a learning organization, and constantly evolving.

Het Nieuwe Instituut provides a well-equipped venue for symposia, conferences, lectures, meetings, presentations, receptions, lunches, and dinners. The building offers an inspiring, creative setting for business events.

What does the role entail?
As an Account Manager – Events, you will be responsible for renting out Het Nieuwe Instituut’s spaces for corporate events. In doing so, you will generate revenue for the institute, attract relevant organizations from the worlds of architecture, design, and digital culture, and encourage attendance at exhibitions and activities.
You will contribute to the further development of venue rentals at Het Nieuwe Instituut, for example by building new relationships and developing and marketing services. In doing so, you will leverage Het Nieuwe Instituut’s offerings in the areas of guided tours, exhibitions, activities, research, and similar initiatives.
You will manage Workspace, the workspaces for creative entrepreneurs and entrepreneurial creatives. You manage the rental of the catering spaces in the foyer and at the Westkop, as well as the institute’s retail space.

In the Rental department, you are the central figure. You translate client requests into proposals and ensure that the necessary facilities, materials, and personnel are in place, all within the constraints of cost, quality, time, organization, and communication. You are an organizer and manage both the budget and the schedule. You work closely with colleagues involved in fundraising, sponsorship, and other donor relations.

Your responsibilities will include:

• Customer Relationship Management
• Prepare budgets and schedules;
• Conducting sales outreach and preparing quotes;
• Evaluate applications with Het Nieuwe Instituut’s objectives in mind;
• Serving as the customer's point of contact;
• Facilitate rentals by, among other things, coordinating internal efforts, researching and purchasing materials, handling technical aspects, and arranging the space;
• Making, documenting, and managing financial and logistical arrangements with stakeholders;
• Administrative tasks such as filing, reporting, budget management and accountability, and adding new contacts to Het Nieuwe Instituut’s network.

Who are you?

• You are a self-starter who can carry out a wide range of projects with a high degree of independence;
• You'll be inspired by Het Nieuwe Instituut's programming;
• You are results-oriented, people-oriented, and relationship-oriented;
• You are flexible and able to handle stress;
• You have an eye for detail;
• You can set priorities, manage your time effectively, and switch quickly between different tasks. Planning and organizing come naturally to you, and you can apply these skills in a structured way to your work and team;
• You are sociable and able to collaborate with and connect to various departments and teams;
• You are proactive, solution-oriented, and resourceful when it comes to identifying and preventing production risks, and you enjoy rolling up your sleeves and getting to work;
• You have a clear understanding of which external relationships are most relevant to Het Nieuwe Instituut;
• You're not afraid to negotiate;
• You have excellent written and verbal communication skills in both Dutch and English;
• You have at least a college-level approach to thinking and working;
• You have at least three years of experience in the cultural sector;
• You have experience with Smart Event Manager or similar systems.

We offer
A one-year contract with the possibility of renewal based on performance. A competitive benefits package in line with market standards. A pleasant work environment within a dynamic organization where you’ll work alongside permanent colleagues and a flexible team of freelance contractors.

Learn more
For more information about the job description, please contact Taco de Neef, Head of Marketing & Communications, t.deneef@hetnieuweinstituut.nl, 06-28474541. For questions about the application process, please contact Roos Hamers, HR Specialist, 010–4401236, r.hamers@hetnieuweinstituut.nl.

To apply:
Applications may be submitted in any format by April 10, 2022, to hr@hetnieuweinstituut.nl.

Celebrating and promoting diversity in the broadest sense (perspectives, ideas, culture, age, gender, sexual orientation, religion, etc.) is a key priority for Het Nieuwe Instituut. Accordingly, Het Nieuwe Instituut strives to maintain a diverse workforce.

Recruitment agencies are asked to refrain from contacting us regarding this job opening.