Account Manager, Digital Trust Center

The Digital Trust Center (DTC) is committed to making Dutch companies more resilient to cyber threats and fostering partnerships in the field of cybersecurity. The Digital Trust Center serves as an information hub for the exchange of cybersecurity-related information and is currently the focus of significant attention from politicians, the media, and the public. You will work in a highly dynamic environment, which demands a lot from your personality! Additionally, in 2026, the Digital Trust Center will merge with the National Cyber Security Center to form a single large organization. This new institution will provide all organizations in the Netherlands—large or small, public or private, critical and non-critical—with appropriate information and knowledge.

For the position of Relationship Manager, we are seeking a team player with relevant experience who is eager to join us in fostering collaboration in the public-private sector. Specifically, this involves stakeholder management, organizing and facilitating various meetings, identifying and translating cybersecurity needs, and, where possible, addressing these needs through the products and services of the Digital Trust Center.

The Relationship Manager is a natural networker who acts as a flexible and customer-focused liaison between the Digital Trust Center and its target groups and partners. You demonstrate initiative and serve as the hub of the DTC by acting as an information broker at various levels. As a relationship manager, you identify the diverse interests (needs) of stakeholders within the private sector and leverage this knowledge to establish and further develop partnerships, thereby facilitating (cross-sectoral) information exchange.

The account manager has a clear focus on information sharing. They are pragmatic, task- and results-oriented, and adept at translating plans and ideas into actionable tasks. The account manager is versatile, making them well-equipped to fulfill the various roles required by this position.

Responsibilities:

Establishing and developing stakeholder management. This role focuses primarily on coordinating and supporting partners within the target group at the operational, tactical, and strategic levels.

You will actively work to make existing partnerships more effective and help develop new, future-proof partnerships to contribute to secure digital business practices.

Identifying trends in cybersecurity within a sector or region, mapping them out based on a thorough market analysis, and translating this into an actionable plan with targeted actions involving various stakeholders.

You will play a key role in the development and refinement of collaborative initiatives, products, and services that align with new trends and deliver added value to public and private organizations.

Coordinate, facilitate, and ensure substantive alignment of existing and new consultative structures, projects, and programs.

Job Requirements

As a relationship manager, you identify where and how impact can be achieved. You work with your fellow relationship managers, cybersecurity advisors, and, where possible, the NCSC to assess and determine the desired impact, and you help develop and refine the strategy into activities, products, and services that align with new developments and create added value across various sectors. It is important that you have a flexible mindset; there are often conflicting interests and complexities, which you can effectively identify and manage.

You will be joining a team of three client relationship managers, and together you will take concrete steps to reach our target audience. This energizes you, as does working with others who share your drive: to help make the Netherlands cyber-resilient. It goes without saying that you possess integrity and handle confidential information with care. You are highly capable of achieving results in a complex political and administrative environment. Additionally, you have:

• a bachelor's or master's degree and demonstrable knowledge and relevant experience in the field of cybersecurity or information security.
  
• knowledge of and experience with the public and private sectors.
• a people person; you build a strong network of trusted relationships and contacts both internally and externally.
• You are driven and can work well under pressure.
• Have you undergone an AIVD security screening, or are you willing to do so as part of the process?

Do you have the potential to quickly grow into this role? Are you a driven and innovative networker who can tackle networking challenges and foster collaborations in the dynamic world of cybersecurity? If so, we invite you to apply for this position!

Terms of Employment

• Salary level: Grade 11, Grade 12
• Monthly salary: Min. €3,608 – Max. €6,227 (gross)
• Employment Status: Fixed-term employment contract with the possibility of conversion to a permanent contract
• Contract duration: 1 year, with the possibility of a permanent position
• Minimum number of hours per week: 32
• Maximum number of hours per week: 36

Other terms and conditions of employment

In addition to your salary, you will receive an Individual Choice Budget (ICB). The ICB consists of money (16.37% of your gross annual salary) and time. With the ICB, you can make choices that suit you and customize part of your employment benefits. For example, you can choose to have a portion of your monthly income paid out whenever you wish. You can also convert this budget into leave and vice versa, or spend it on tax-friendly purposes. The Dutch government is strongly committed to personal growth and career development and offers numerous opportunities for this. Secondary employment conditions include various study facilities, company fitness programs, full reimbursement of your public transportation costs for commuting, and partially paid parental leave.

Details

• The introductory and selection process consists of at least two rounds of interviews and a final discussion regarding terms of employment.
• The first interviews are scheduled for Tuesday, January 9, and Wednesday, January 10, 2024. The second interviews are scheduled for Monday, January 15, and Tuesday, January 16, 2024.
• Checking references or conducting an assessment may be part of the selection process.
• Candidates for reassignment and candidates subject to mandatory job-to-job placement who are not employees of the Ministry of Economic Affairs and Climate Policy or the Ministry of Agriculture, Nature and Food Quality must include a designation decision from the competent authority with their application.
• Colleagues within the central government who are permanent employees may be seconded.
• If you do not (yet) have a permanent position as a civil servant, you will start with a temporary position with the prospect of a permanent one.

What else do we offer you:

• A pleasant work environment with excellent facilities, just a short walk from the central station.
• Plenty of opportunities to continue developing your skills and specialize.
• We believe it’s important to maintain a good work-life balance. Working hours can be arranged flexibly by mutual agreement.
• If you are hired, hybrid work is an option; you will work partly from home and partly at the office. We believe it is important to have a good home office setup. We therefore offer a subsidy for home office equipment and a work-from-home allowance in accordance with the Central Government Collective Labor Agreement (CAO Rijk).

After the application deadline, the job posting and the employer’s contact information will no longer be visible online. To avoid having to request this information later, we ask that you download and save the job posting.

We do not accept unsolicited applications for our job openings.

Interested in applying?

The Ministry of Economic Affairs and Climate Policy / Directorate-General for Economy and Digitalization (DGED) invites you to apply on their website. Clicking the button below will take you away from this site and directly to the application form. The government values a diverse and inclusive organization. Working in diverse teams makes us more effective, more innovative, and makes the work more enjoyable. Everyone is therefore invited to apply.