Program Manager for Top600/Top400

The position

As Program Manager, you will ensure the optimal implementation of the

Comprehensive, person-centered care management approaches: Top600 and Top400. The Top600 and Top400

are aimed at reducing the number of high-impact crimes, drug trafficking, and related

to reduce related serious violent crimes in the Amsterdam-Amstelland region

enter. The goal is also to prevent further harm to the individuals

themselves, any minor family members, and society. The motto of the

The approach has been "handled with care": we are seeking the right balance between punishment and

care interventions. A brighter future for those in charge

we keep that in mind.

There are more than forty partners from the fields of security, healthcare, and

the social sector involved in the Top 600 and Top 400, which are conducted by

the Action Center for Safety and Care (AcVZ). All partners (ranging from

the police, the Public Prosecutor’s Office, and the Probation Service on the one hand, and

(substance abuse treatment, mental health care, and employment and income support, on the other hand) have

committed to this integrated approach. Fourteen core partners work together to

more than 100 directors who direct the people involved in the initiative. Others

For example, partners provide interventions, expertise, or analytical capabilities. If

As a program manager, you are the link between the partners. You

promotes cooperation, monitors mutual agreements, and identifies bottlenecks

can be discussed in a constructive manner.

You are ultimately responsible for the quality of our project management. You are responsible for

insight into how the programs are clearly managed “without

is conducted with 'power' and helps directors apply their professional expertise to

maintain standards. Quality also depends on a sound process of in- and

outflow, careful record-keeping, and monitoring the effects of

what we do. This also includes safeguarding the legal rights of directors,

protecting their privacy and properly handling requests for access

hereby. You are responsible for the budget and the purchasing agreements with

third parties.

You will lead the Top600/Top400 Core Team. This team currently consists of

composed of thirteen professionals (consultants, account managers, a coordinator, and

program coordinator). You are responsible for the professional

supports the professional development of these employees and conducts performance reviews with them.

The organization also includes analysts/researchers, privacy lawyers, and a secretary

the program you use to manage your contacts. You keep track of all

subprojects currently underway within the team and ensures effective communication

between the Top600/Top400 and the other programs implemented by the

AcVZ. Examples include the programs “Resilient Amsterdam/Drug-Related Crime” and “Sexual

Harassment and Sexual Violence (SISG) and Detention and Return (D&T).

You are the chair of the Top600/Top400 Program Team, which consists of the fourteen

key partners in the initiative are represented. You maintain the connection

between the program's implementation and policy, and works closely with the

co-managers of the Top 600/Top 400 directors' team. You will also work closely

together with other program managers within the AcVZ, enabling the AcVZ as a whole

contributes to addressing complex issues at the intersection of

safety, healthcare, and social services in the Amsterdam-Amstelland region. In this regard

Together, you will ensure that innovations and developments are properly implemented

within the programs.

In short: under your leadership, the Top600 and Top400 initiatives will, in the coming

continue to develop successfully over the coming years in accordance with the 2023–2026 Multi-Year Plan.

Here's what you do on an average day

• You will oversee the cooperation agreements with

all relevant partners and discusses the challenges you

comes across.

• You identify and discuss system errors,

topics and phenomena with the Program Team (the meeting with all

(key partners) and translates these into policy proposals, which you

contributes to the program's continued development.

• You advise government clients

of the program (represented in the Safety and Care Steering Committee) regarding

developments both within and outside the initiative, and uses this information to continuously guide its efforts

even greater effectiveness and innovation.

• You assign tasks to your team and keep track of them yourself

through individual meetings and team meetings. This applies to both

ad hoc tasks (media inquiries, council questions, responding to incidents involving

(including those involved in management and the handling of any complaints) as well as the

more fundamental issues (e.g., effectively managing a demanding

target audience, resolving "system errors" encountered by the directors,

further developing the approach).

• You serve as a sounding board for the account managers

(who serve as the first point of contact for the directors), for the

co-managers of the team of directors within the AcVZ, the (acting) head

AcVZ and other colleagues involved in the initiative. You know that

to think beyond individual cases, both tactically and strategically.

• You are actively building the skills required for this position

relevant network, both within the organization and at other organizations

affiliated with the AcVZ.

• You gather and retain your knowledge about and

maintaining expertise at the intersection of safety, healthcare, and social services

and actively promotes it.

This is where you get started

We want to be a good employer that ensures all colleagues feel

feel seen and valued. We value the differences among our colleagues, all of whom

Diversity leads to better results for our organization and our city.

Our goal is to have a workforce that reflects the

Amsterdam's workforce. So whoever you are, you're always welcome here

Welcome!

The Action Center for Safety and Care (AcVZ) is one of 30 healthcare and

safety houses in the Netherlands for addressing complex cases involving

intersection of safety and healthcare and/or the social sector. The AcVZ is a

a network organization comprising the City of Amsterdam and the five Amstelland municipalities

collaborate with organizations in the fields of security and healthcare (such as

(police, the Public Prosecutor's Office, addiction treatment services, and child welfare services)

complex issues at the intersection of security and healthcare.

Directors at the AcVZ manage the most complex cases involving

region. Think of repeat offenders involved in (drug-related) crime, gun violence,

reintegration of (former) inmates or individuals exhibiting erratic behavior and a

security risk. In addition, the AcVZ is driving innovative change in

programs that are administrative priorities at the intersection of safety and healthcare.

We do this in close collaboration with our network partners and based on

scientific insights.

The AcVZ is administratively under the jurisdiction of the Public Order Directorate and

Safety (OOV) of the City of Amsterdam. The OOV management advises the

city government on all safety matters.

What you bring

For this position as Top600/Top400 Program Manager, you must have:

• At least a college-level standard of work and thinking.
• At least three years of verifiable work experience

as a manager of professionals within a political-administrative

context, specifically within the healthcare and safety sector.

• You have excellent verbal and

written communication skills.

• You have a proven track record of success with

coping with the high pressure that this position can entail (such as

the political and administrative landscape, the gravity of the cases involving

associated safety risks and availability outside of working hours at

incidents/high-risk cases).

• Verifiable work experience in a position

where execution and strategy come together.

• Proven experience in building and

maintaining a relevant network, in which cross-disciplinary thinking and

was part of the process.

You should have the following skills:

• Stress-resistant: You keep a clear overview

complex and/or crisis situations, takes the lead, and is well-equipped to

and still make the right decisions and handle them with composure and

communicate persuasively.

• Analytical skills: Your ability to see the bigger picture

sets the framework, thinks conceptually and strategically, while also determining the course of action to be taken

long-term strategy in mind.

• Persuasiveness: You communicate your

express your ideas clearly and confidently, enabling you to effectively reach people and handle situations

know how to turn things around, focusing on acceptance and overcoming

resistors.

• Vision: You have an appealing

vision of inclusive leadership, task-oriented work, and an integrated approach

collaborating within a network organization.

• As a Top600/Top400 Program Manager, you will

Join our team for 36 hours a week, and you can count on the following

terms of employment.

What we offer you

• A gross monthly salary of up to €

$7,659 (Grade 14) based on a 36-hour workweek. The exact salary

will be tailored to your education, knowledge, and experience.

• A fixed-term employment contract

for a period of 12 months, if you currently have no, or a

have a temporary employment contract with the City of Amsterdam.

• If you already have an employment contract for

If you have a permanent contract with the City of Amsterdam, you will retain it and will

you are on temporary assignment through a contract.

• Career and training opportunities. Our

The Amsterdam School, our in-house training center, offers a variety of

training programs, professional development tracks, and on-the-job coaching that will help you

you can keep challenging yourself.

• An individual choice budget (ICB) of 17.05%

of your salary that you can use for things like extra

pension accrual or additional days off.

• A pension plan with ABP, the

Pension fund for government and education.

• A travel allowance of €0.10 per

kilometers, up to 45 kilometers one way for the number of

days you work at the office and/or a work-from-home allowance of €3

net pay per workday you work from home.

• A monthly contribution to the

health insurance.

• Hybrid work: In this role, you can work partly

working from home and partly in the office. We provide (home) office equipment to help you

to create a safe and healthy workplace.

• A cell phone and a laptop.

Curious about all our employment terms and conditions? Check out the Employee Policies

City of Amsterdam (PGA).

Apply for this job

• If this job opening interests you, you will receive

We would like to receive your application by June 12, 2023, via the application form on our website.

• We look forward to receiving your cover letter, in which you

Explain, in no more than one A4 page, why your work experience and skills

align with this position. Please briefly describe your vision for

comprehensive collaboration at the intersection of safety, healthcare, and social services

field. Your motivation will be taken into account during the selection process.

• If your resume meets the job requirements, then

We would like to invite you for an interview.

• The interviews will take place in person at our

office location at 6 Wibautstraat in Amsterdam.

• This job opening is being posted internally and

externally. Employees of the City of Amsterdam have priority in the

procedure.

• From every colleague who joins our team

we require a recent Certificate of Good Conduct (VOG).

Do you have any questions about this job opening?

If you have any questions, please contact Joyce Hudepohl, AcVZ advisor, at j.hudepohl@amsterdam.nl or

020 552 2532.

We do not appreciate unsolicited sales calls from recruitment agencies, and

can lead toexclusion

as part of our other recruitment initiatives. This also includes unsolicited CV submissions from agencies

We view our employees as our greatest asset. We do not accept these resumes

treatment.