Independent Chair of the Central Client Council

The Central Client Council is currently in a phase of establishment and development, during which further professionalization and the council’s growth are key objectives—and, in that context, also present challenges for the new independent chair. We are seeking candidates who are passionate about the sector and the target group and who have experience with client participation. Personal experience in mental health care is a plus.

Desired profile

Thanks to your life experience (both professional and personal), you are confident and possess a natural leadership and communication style. This collaborative approach enables you to build productive working relationships with representative client councils and the board of directors. You recognize and respect differences, and know how to value everyone and give them space. At the same time, you are able to bring together the common interests of clients. You have a collegial and coaching mindset. Networking is in your DNA; with great enthusiasm, you build bridges between the various participatory bodies. In all of this, you remain authentic and neutral.

In addition, during the startup phase, you will have time to attend meetings twice a month, and you will be available for 4–8 hours per week during the initial phase. We will work toward a time commitment of approximately 8 hours per month, which may also include online meetings. A volunteer stipend of €1,900 per year is available for this role.

Your skills:

• Reflective regarding one’s own role, position, influence, and behavior;
• Strategic insight and a structured approach;
• Determined and persistent;
• Honest, patient, and open to constructive criticism.

Developments at the CCR:

• To promote the growth of the CCR, which currently has four members, by increasing its visibility among its constituents. The further development of an online platform is key to this effort;
• Developing the board by introducing more structure and further professionalizing it.

Duties and responsibilities of the chair:

• Endorses and promotes the shared vision of the client council;
• Organizes meetings and, together with the executive committee, prepares the agendas for the meetings;
• Chairs the client council’s internal meetings and, on a rotating basis, the meetings with the director;
• Brings out the individual strengths of the various members and ensures a fair distribution of responsibilities within the client council;
• Together with the members, represents the client council in internal and external meetings.

Central Client Council

The opinions of the people we support play an important role in providing quality care. They can influence the care they receive and, for residents of assisted living facilities, the environment in which they live. To make this possible, various forms of resident participation have been established, including the central client council.
The input of the Client Council is important for improving the quality of care and support. The Central Client Council consults clients throughout Kwintes and brings their experiences, wishes, and expectations regarding Kwintes’ care and services to the attention of the Board of Directors. The Board of Directors of Kwintes seeks advice from the Central Council. This usually concerns major changes in Kwintes’ general policy, partnerships, or organizational changes.

About Kwintes

Kwintes offers recovery-oriented and personalized support to a broad range of people with psychiatric or psychosocial issues. This includes people with a psychiatric diagnosis, (temporary) psychosocial problems, brain damage, a forensic measure, a dual diagnosis (a combination of substance use disorder and a psychiatric diagnosis), victims of domestic violence, teen mothers, young and older adults with autism, homeless youth, and people who are homeless or living on the streets. Kwintes supports (young) adults with multiple and complex problems. Often in combination with an acute, temporary, or long-term housing need.

Interested?

Kwintes has engaged the executive search firm Colourful People to assist with the recruitment and selection of a new independent CCR chairperson. For more information about the position, please contact Hatice Türkmen, a partner at Colourful People (06-46081232).

If you're interested, please apply by April 7 with your resume and cover letter (in PDF format) via the "Apply" button.