Quality Policy Officer
The colleague who delivers quality because you provide the tools to do so. The services that improve because you ensure that information systems are up to date and knowledge is shared. A quality policy that isn’t just on paper, but is truly lived out within the organization. As a Quality Policy Officer at Victim Support Netherlands, you are the driving force behind our quality management system. You maintain an overview, support colleagues, and ensure that quality is the standard—that quality is not just policy, but daily practice. Apply now!
This will be your job
You will work alongside the senior quality policy advisor to develop, implement, and ensure compliance with the quality policy at Victim Support Netherlands. You will ensure that the quality management system functions effectively, that information is up-to-date and accessible, and that colleagues know how to use quality tools. You will coordinate internal audits, assist with the preparation of reports, and manage the digital quality information system. You will also help update documents and work processes and organize meetings for the Quality team.
You will work closely with the senior quality policy advisor and under the supervision of the head of the administrative office. Together, you will ensure that quality is firmly embedded in the organization.
This is what it's all about
A great opportunity to put your skills to work for others. A challenging, responsible, and varied role at a socially conscious organization. The position offers significant responsibility and room for initiative. The Social Work Collective Bargaining Agreement applies. Benefits include:
- A one-year contract with an option to renew.
- Training opportunities and access to the Skills Town learning platform.
- A personalized budget: 26 additional hours of leave, 8% vacation pay, and an 8.3% year-end bonus—to be used however you like. (Subject to a 36-hour workweek)
- An NS business card, for business travel in second class.
- An individual career budget.
Who are you?
Your work is varied, meaningful, and directly contributes to providing better support for victims. You’ll have the opportunity to learn, the responsibility to grow, and recognition for your work. That’s why you’ll receive:
- An MBO+ level of work and thinking
- Experience with quality management or quality assurance
- Familiarity with digital information systems and document management
- Strong planning and communication skills
- An eye for detail and an understanding of the organization around you
Any questions?
Do you have any questions about this job opening? Please feel free to contact Jolyn van Vuuren (Head of Planning) atj.vanvuuren@slachtofferhulp.nlor via the app: 06-36274641
If we receive enough applications, we will close the position.
This is us
Victim Support Netherlands - Where your care makes a difference. A listening ear. A keen eye. Practical advice at the right moment. At Victim Support Netherlands, your contribution may seem small at times, but the impact is significant. Your care makes a difference. Whether you’re assisting someone after a traumatic event or supporting colleagues behind the scenes: your dedication matters. At Victim Support Netherlands, you’ll have the opportunity to grow and receive excellent guidance. Together with colleagues, volunteers, and interns, you’ll work at one of our 25 locations across the country. This way, we’re always close by and make a difference every day.
As an employer, Victim Support Netherlands strives for balanced representation in terms of knowledge, experience, age, gender, and background. When you start working with us, we’ll ask you to apply for a Certificate of Good Conduct. We’ll handle the application process, and you can submit a reimbursement claim for the costs.
