Quality Manager (Technical Auditor)

As a Quality Manager (Engineering), you will be responsible for the following:

With our modern and safe trains, we aim to contribute to mobility, vitality, and quality of life. To achieve this, we work around the clock, 24 hours a day, 7 days a week, to keep our rolling stock in top technical condition. As a Senior Auditor, you are responsible for improving the quality and safety of our company for everyone.

The Quality Manager/Senior Technical Auditor is responsible for auditing and analyzing production processes, proposing improvements, and developing quality plans. Your role is to ensure and improve compliance and business results. In this position, you will be a member of the management team and will supervise two auditors. Your responsibilities will include the following:

• Conducting audits of production processes and advising management on the findings and results.
• Proposing, initiating, and implementing improvements with the aim of raising the compliance and quality of the audits and the department to a higher level.
• Blocking and unblocking processes that exhibit serious anomalies.
• Developing inspection plans to facilitate quality measurements.
• Managing two colleagues and responsible for knowledge sharing and knowledge retention.

Our workshop complies with an implementing regulation (EU 2019/779). We would like to maintain this certification. This involves agencies that conduct audits, such as IL&T (Inspectorate for the Environment and Transport). The senior auditor we are looking for will ensure that we continue to comply with the implementing regulation.

This is where you'll be working

At Leidschendam Maintenance, we safely deliver trains to meet the NS schedule—and we’re proud of it! The trains are spotless and in excellent technical condition; we won’t settle for anything less. Our passengers expect and deserve this. We work 24/7 on repairs and maintenance for various types of rolling stock. At the Leidschendam maintenance facility, three train types are maintained: the SNG, SLT, and FLIRT-TAG.

You will be a Senior Auditor at the Maintenance Company in Leidschendam. We operate 24 hours a day, 7 days a week. We have five production teams, each consisting of approximately 22 technicians with various qualifications. Approximately 200 people work at the Maintenance Company in Leidschendam.

As a senior auditor, you will manage two auditors. Within the production teams, there are technicians who perform quality-related tasks under our supervision. We have a good working relationship with our quality colleagues in the three other Maintenance Companies and the various Service Companies within NS Maintenance & Service. We know how to find each other and make use of each other’s knowledge and expertise. The organization is in a state of constant change, with a focus on continuous improvement and the associated implementation.

You’ll be working in an open and honest environment, where we give each other as much constructive feedback as possible to help you grow. You’ll have plenty of great colleagues to consult with and laugh with. Because work should also be fun—that’s how we see it at the Maintenance Company. Your colleagues will be happy to help you; there’s a strong “can-do” attitude, both among your younger, less experienced colleagues and among the seasoned ones.

As the Quality Department, we monitor the quality of our products and provide support primarily to the Production Department so that they can fulfill the commitments made to our customers. We do this through the following measures, among others:

• Conducting audits/inspections.
• Analyzing the data.
• Making suggestions for improvement.
• And providing support during the rollout.

We are responsible for releasing all equipment that leaves the Maintenance Department.

These are the job requirements

• Completed a bachelor's degree.
• Additional Internal Auditor Training.
• At least 5 years of work experience as an auditor, quality manager, or in a similar role, and an interest in technology.
• Some managerial experience or leadership skills.
• As a senior auditor, you know how to maintain an independent stance.
• You have an analytical mindset, are able to quickly identify bottlenecks in processes and organizational structures, and provide appropriate recommendations based on those findings.
• You can communicate at various levels and effectively convey knowledge and insights to others.

These are the terms of employment

Working at NS means you can make a real difference in the dynamic world of sustainable mobility. You’ll help keep the Netherlands accessible to everyone. At NS, you’ll enjoy a great deal of freedom. There are plenty of opportunities for professional growth. We promise you that no two days will be the same. And as one of the best employers in the Netherlands, we have even more to offer. For this position, that includes:

• A gross monthly salary of up to €6,059.88 (based on a 36-hour workweek).
• 144 hours of statutory leave (based on full-time employment) + additional leave depending on age (at least one week).
• The option to exchange 3 national holidays for 3 non-national holidays
• A 3% year-end bonus, an 8% vacation allowance, and anexcellent pension plan.
• Your train travel in second class is free; you can travel in first class for a small fee.
• Your family travels for free during off-peak hours.
• Get a discount on European train travel after you’ve worked at NS for one year.
• Professional development opportunities.
• A benefits plan that includes options such as a bicycle allowance, additional pension contributions, or extra vacation days.

Apply for this job

Apply now (no later thanJuly 4) using the application button on our website. You’ll receive an automatic confirmation within a few minutes, and we’ll respond to your application within two weeks. Please address your application to Audrey van der Linde, Corporate Recruiter.

Any questions?Please email Karin from our front office at:recruitment@ns.nl.

Would you prefer to contact us by phone?Please call our front office at 088-6713666.

Good to know:

• A background check, including a Certificate of Good Conduct (VOG), is part of the application process. This also includes signing an integrity statement and a confidentiality agreement. 
• We believe it’s important that everyone who works with us feels at home. This is reflected in everything we do, including our hiring policy. Read morehere. 
• We are posting this job opening to recruit our new colleague ourselves. This is therefore not a call for sales leads.