Manager, IV Office Facilities

What are you going to do?

You will directly supervise 7 team leads and approximately 30 employees. The following areas fall under the responsibility of the FB IV Office: Information Planning and Portfolio Management (including Capacity Management and Management Information), Architecture and Technology Policy, Information Security and Privacy, Data Management, Process Management, and Service Delivery Management. At FB IV, responsibility for the Planning and Coordination Office also falls under the IV Office.

The main responsibilities for the new manager are:

• Fostering the growth of the team and the (personal) development of its members. You foster professionalism and ownership within the team by delegating responsibility and encourage collaboration across the broader IT chain. As the IT Office Manager, you serve as an inspiring role model for the team; you initiate employee learning, promote consultation and feedback, and champion a shared commitment to results.
• In terms of content, our goals for the coming period include professionalizing our areas of expertise, aligning with Agile working practices, and defining and promoting greater cohesion among all (IV Office) areas of expertise (integrated approach). At the forefront of new initiatives (whether policy initiatives or not), you will contribute ideas, provide direction, offer advice, and establish frameworks, rather than correcting and adjusting at the back end. In doing so, you will work closely with the IV managers within FB IV, who are responsible for day-to-day operations. Together, you will ensure that the FB IV department functions optimally.
• Together with the team, you will communicate UWV-wide policy issues from the CIO Office to the FB departments and ensure synergy between the various policy areas within the IV Office at FB.
• Effectively engage with the many stakeholders in the field while consistently highlighting FB IV’s contributions to service delivery.
• As the IV Office Manager, you are responsible for developing strategic plans such as the Business Transformation Plan and the annual plan, which involves gathering input and expertise from the FB IV domains. You will oversee and monitor the implementation of these plans.
• Further shaping the ongoing development of services, organizational development, and cultural transformation within a complex organization.
• To further strengthen the position of the FB IV organization and its services within the UWV in general, and within the UWV’s IV organization in particular.

You will report to the Director of IT at the Facilities Department and, together with the IT managers for Logistics Services and Digital Services, form part of the management team. You will report functionally to the head of the CIO Office at the central level and coordinate with the managers of the other regional IT Offices.

What we expect from you

At the UWV, we believe it is important for our people to work together in a customer-focused and results-oriented manner. You stay up to date on developments in the public and political spheres and maintain close relationships both within and outside the UWV. You demonstrate initiative and a spirit of entrepreneurship, and you have an inviting approach to collaboration. You motivate and inspire others.

The word “balance” is central to the UWV leadership profile. As a leader at the UWV, you operate in a complex environment where you must act both independently and with political and administrative sensitivity; where you must innovate and maintain stability; where you must coach and provide direction; and where you must keep an eye on both the work and the people. A detailed explanation is included in our leadership profile.

To successfully perform this role, we also expect you to:

• Have an academic level of work and thinking, preferably in computer science or business administration;
• Have knowledge of information management and managing the associated organization and projects;
• Have worked in various management roles in an administrative and political environment;
• Have experience managing professionals;
• Act as a sparring partner for the CEO, the IV Director, and other members of FB’s executive team, IV managers, the Head of Business Control & Quality, and various other professionals;
• Have demonstrable experience in change management related to setting up an organization’s information systems;
• A good dose of self-reflection, networking skills, advisory skills, and the ability to get things done.

Since FB IV has a small management team and the responsibilities of the FB IV Office extend beyond strictly IV Office matters, we have high expectations for our new IV Office Manager for the Facilities Department. If you don’t meet all of the above criteria exactly but believe you’re a suitable candidate, please apply and convince us with your cover letter!

What can you expect from us?

• This is a position in job group 12 (UWV collective bargaining agreement) with a maximum gross annual salary of approximately €112,000 based on a 38-hour workweek, including vacation pay, a year-end bonus, and a fixed salary component, and excluding the employer’s pension contribution. The offer is subject to your experience and qualifications.
• There are flexible working hours and good facilities for working from home.
• A relatively small and inspiring work environment where personal development and diversity are top priorities.
• For more information, see also the UWV Collective Bargaining Agreement 2023.

A little more about our company

About the UWV Facilities Department:

The mission of the Facilities Department (FB) is to provide optimal and sustainable support to UWV’s employees and organization in the areas of the work environment, procurement, and information management.

FB believes that when UWV employees are properly supported in their work, they experience greater job satisfaction, perform better, and are even better able to apply their expertise to serving clients and customers. Our motto is “FB works to make work enjoyable.”

The Information Services Facility (FB IV) is responsible for the logistical and digital services related to the UWV’s central digital assets and plays a central role in information management. To provide the best possible assistance to our clients at the UWV, access to the right information is essential.

FB IV is responsible for storing, contextualizing, making available, retaining, and destroying this (client) information. The functional requirements and development of these services are determined by societal developments, as well as the needs and requirements of the divisions, the federal government, and the legal frameworks.

FB IV’s mission is to ensure that, in a rapidly changing (UWV) landscape, its services remain optimally aligned with the needs of the UWV organization and its employees, both now and in the future, and to convey the requirements for proper information management to the UWV organization. The availability, continuity, stability, and security of these facilities, which are managed by FB, are essential to the daily work of thousands of UWV employees and the services provided to UWV clients. These business-critical functions are prerequisites for the operation of UWV’s primary service delivery processes.

Given the range of activities and current developments, FB operates in a context marked by significant challenges and changes, both internally and externally.

Interested?

You can apply via the application link. Please send us your cover letter and resume as soon as possible. The deadline is January 31, 2024.

Do you have any questions? For more information about the position, please contact:

• Frans Struijk, Director of IV Facilities Management, tel. 06-28522340 or by email at frans.struijk@uwv.nl.
• For more information about the application process, please contact:
• Ine Paans, Senior MD Advisor, tel. 06-21980449 or by email at ine.paans@uwv.nl.
• An assessment may be part of the selection process, as may a reference check and a verification of your credentials. This may also involve consulting public sources such as social media. You are not required to include your date of birth or gender in your resume or cover letter. Before starting work, you will need a Certificate of Good Conduct; you will be informed about this during the hiring process.