Manager, HR Consulting & Services

What can you expect? 

The HR team consists of about ten colleagues, divided between HR Consulting and HR Services. It is a friendly, informal yet professional team with a wealth of expertise. This management position is part of the People & Organization (P&O) Management Team, where you will also find colleagues who lead teams focused on learning & development, recruitment & staffing, and volunteer & HR policy. You will report to the Head of M&O. The People & Organization cluster was established last year to consolidate expertise and services related to work for volunteers and paid staff. We strive to be a close-knit and united organization, where people work with enthusiasm for the Red Cross—both now and in the future—in an optimal work environment.    

What are you going to do?

We are currently implementing improvements to become a streamlined organization where job satisfaction is a top priority. Our HR services need to be simpler, clearer, and better aligned with the employee experience. This requires a commitment from the HR Advisory and Services team. For the coming years, the focus will be on:

• Improving and updating HR services throughout the employee journey. How do we ensure the best possible Red Cross experience for our approximately 800 paid staff members, while also embedding our new core values: responsible, courageous, honest, and compassionate?
• Leveraging the collective strength of M&O as a center of expertise. HR Advisory and Services serve as the cluster’s eyes and ears within the professional organization, identifying where policies and frameworks are causing issues and what would be a better fit. Within the cluster, we work together to ensure a clear division of responsibilities and collaboration among the teams.
• Supporting integrated management by advising and equipping managers in their HR responsibilities toward employees. Ensuring consistency in HR policies and services: determining where the collective framework applies and where there is room for autonomy and flexibility.
• Developing a clear service model with turnaround times so that managers and employees know what to expect from HR Advice & Services. Adjusting this model and KPIs as needed.
• Simplifying HR processes and making them more efficient: user-friendly and leveraging data and systems (including AI and AFAS) to their full potential.
• Provide support for the feasibility study on reduced working hours and the subsequent potential transition to a shorter workweek
• Further developing the agility and resilience of the organization and its people, for example in areas such as well-being and workload, flexible work arrangements and appropriate employment contracts, smooth reorganization processes, and mobility within the Red Cross network—such as transitioning from a volunteer to a staff member or vice versa.

And, of course, on:

• Leading and coaching the team
• Guiding results-oriented agreements and team development
• Implement the M&O strategy and oversee the annual plan for your department
• (Further) developing external relationships, such as with the occupational health and safety service and the payroll agency
• Monitoring trends and developments and applying them to the Red Cross 

What do you bring to the table? 

We value diversity in background and experience. We need people from different cultural backgrounds, religions, sexual orientations, gender identities, and age groups to fulfill our mission. 

• Helping others is in your DNA
• You are an experienced HR manager with experience in a large organization
• In addition to Dutch, you have a good command of written and spoken English
• You have experience with team development and coaching in organizations undergoing change
• You are a go-getter with plenty of energy, calmness, and strength, who knows how to strike a good balance between humanity and the organization’s interests
• You have a university-level education and way of thinking  

Your talents 

• Holistic thinker:You think both horizontally and vertically and are able to align the organizational strategy with the HR strategy for the coming years. You have a keen sense of the organization and its environment, know how to build support, and maintain a broad perspective even in complex situations.
• HR expertise:You have extensive experience with HR topics, including job classification systems, absenteeism, and frameworks for collaboration within a matrix organization. Providing service is second nature to you, and you know how to make a difference as a service-oriented team and add value to the employee experience through your HR expertise.
• A born process improvement expert:You always spot opportunities to make processes smarter and simpler, thereby making them more user-friendly for employees and managers. You’re able to implement these improvements with your team.
• Connector:You prioritize connection, job satisfaction, and inclusion, and ensure cohesion. You take an active role in a changing organization, are sensitive to others’ needs, and enjoy bringing people together. You take teamwork to the next level.
• Confident and determined:you have the courage to ask tough questions when decisions need to be made, and you can handle criticism well. You focus on results and help the team grow while maintaining a professional demeanor. 

What we offer you   

The work you do is socially relevant and makes a difference. Sometimes, that can also take a toll on you. That’s why we care about your well-being and offer tools to help you find a healthy balance. We are a flexible and people-oriented workplace that encourages initiative and professional growth. 

The salary for this position falls under pay scale 13 of the NRK Collective Bargaining Agreement, depending on experience (min. €5,146.26 to max. €7,298.98 gross per month for a full-time 40-hour workweek). We offer a fixed-term contract, with the possibility of a permanent contract upon satisfactory performance. In addition to your monthly salary, you will receive an Individual Choice Budget (IKB) of 19.2%, which includes vacation pay and a year-end bonus. You can choose how to use or withdraw this budget. In addition, there are various other benefits, such as a pension plan, travel allowance, and excellent opportunities for personal development. You will also be provided with a laptop and a cell phone.  

Our association’s office is located in The Hague, within walking distance of the Laan van NOI train station. Like everyone else, you’ll work partly at our beautiful office and partly from home.  

Interested?

The Dutch Red Cross is working with the recruitment agency Colourful People. René Burgler, a partner at Colourful People, would be happy to provide you with more information about the position and/or the application process. You can contact him by emailat r.burgler@colourfulpeople.nlor via WhatsApp at 06 2857 5436. You can submit your cover letter and resume in PDF format via the “Apply” button at www.colourfulpeople.nl. We look forward to hearing from you! To ensure an objective and thorough recruitment and selection process, we ask that you address the following questions in your cover letter:

• What appeals to you most about the Red Cross’s mission and values, and how would you like to contribute to our efforts to help people in vulnerable situations—both in the Netherlands and around the world?
• What defines your leadership and collaboration style, and how do you use it to help a diverse team grow, foster a sense of ownership, and provide direction and structure at the same time?

The selection interviews at the Dutch Red Cross will take place in April. We ask candidates to let us know their availability for the second-to-last week of April.

We believe it is important to ensure the reliability, professionalism, and integrity of our organization and our current and future employees. Integrity screening is a standard part of our selection process. This means that an online assessment and a reference check are standard parts of our selection process, and we may also ask you to provide a Certificate of Good Conduct (depending on the position).    

For more information about the work of the Red Cross, visitwww.rodekruis.nl or follow us on social media:Instagram,LinkedIn,Facebook,YouTube,TikTok, andX.