Operations Manager for Detox and Clinical Treatment

What will you be doing?

As Operations Manager, you will form the department’s Management Team together with the Clinical Manager(s). You will lead a multidisciplinary team of nurses, psychologists, group workers, and physicians. For these employees, you will be the primary point of contact for day-to-day operational matters. You also serve as the clinic’s public face and point of contact for stakeholders in the care chain and your fellow managers on Jellinek’s management team. You are committed to promoting professional development, safety, and innovation in care.

In addition, you will focus on:

• achieving the agreed-upon results and production targets;
• developing tactical policies for efficient and effective business operations;
• a detailed monthly management report;
• establishing effective communication and consultation structures within the team;
• a comprehensive assessment of staffing levels in terms of both quality and quantity.

We offer you:

• The terms of employment and compensation are in accordance with the GGZ Collective Bargaining Agreement. The Operations Manager position is classified in pay grade 60 or 65 (€4,272–€6,504 gross per month based on a 36-hour workweek, depending on knowledge and experience);
• A one-year contract for 32–36 hours per week, with the possibility of a permanent contract after 12 months if both parties are satisfied;
• An end-of-year bonus of 8.33%, 8% vacation pay, and you’ll build up a solid pension with the Healthcare and Welfare Pension Fund;
• For commuting and business travel, a second-class mobility card, which can also be used for OV-fiets, or a mileage allowance;
• Discounts on insurance from Univé and Centraal Beheer;
• A work-from-home policy that includes reimbursement for setting up a workspace and compensation for days worked from home;
• With 11 specialties across various locations, Arkin also offers many long-term opportunities for your professional development and personal growth;
• A flexible benefits plan that allows you to use your gross salary for additional vacation time, a bicycle purchase, and supplemental travel expenses;
• For your well-being, an annual wellness budget of up to €100 (for permanent employees working at least 18 hours per week) and access to the Nrgize platform to participate in activities such as boot camp, yoga, and salsa dancing;
• A pleasant workplace at St. Antonis Hospital Leidsche Rijn. Two departments are based there.

What do you bring to the table?

As a person, you are results-oriented, enthusiastic, decisive, creative, and solution-oriented. You also pay close attention to detail when it comes to designing and monitoring the core process, project management, and implementing changes and procedures. Naturally, you have an affinity with the target audience. We would also love to receive your application if you:

• holds a bachelor’s or master’s degree, possibly supplemented by a relevant management program at the post-bachelor’s level, and has demonstrable knowledge of business administration and financial-economic tools;
• have experience in leadership roles in the healthcare sector, preferably in a clinical setting;
• has a leadership style that is both supportive and results-oriented.

Careers at Jellinek

Jellinek is the leading expert in the Netherlands in the prevention and treatment of addiction, for both young people and adults. For over a century, we have been helping people gain control over risky or problematic substance use. Our treatments are light when possible, and intensive when necessary. Jellinek is part of Arkin, a large mental health care institution that offers a wide range of mental health and addiction treatment services. As an operations manager, you’ll be fully committed to this every day.

At Jellinek, you’ll find yourself in a warm and inspiring environment. We take a competency-based approach and focus on the person behind the employee. As part of our team of passionate colleagues, you’ll learn something new every day about addiction care and the target groups we’re all here to serve. With 13 locations in the Amsterdam, Hilversum, Utrecht, and Amersfoort regions, we collaborate with professors and researchers from internationally renowned research institutes, as well as providing TOPGGz-certified care through our own academic practice (www.aiar.nl). Jellinek is also a founding member and participant in Verslavingskunde Nederland (VKN).

Jellinek is one of Arkin’s 11 specialties. Together, we are experts in the fields of psychiatry and addiction treatment. We are committed to fostering our clients’ mental resilience.

Jellinek Soestwetering

The department is located in a modern wing of the Antonius Hospital Leidsche Rijn. It has 40 beds, 26 of which are designated for clinical detoxification. Approximately 80 staff members (60 FTE) work there. The management team consists of two clinical managers (detox and clinical treatment) and the operations manager.

During a detox admission, clients undergo a 7- to 14-day program focused on support, guidance, and medical care. If necessary, clients are given medication to reduce withdrawal symptoms and prevent complications. The turnover rate in this unit is high. Detox is usually followed by follow-up treatment.

For clinical treatment, clients stay at the clinic for 8 weeks. Here, clients follow an intensive treatment program designed for those who need more support and repetition. In addition to this treatment program, we also offer day programs. Following this, clients can participate in an 8-week, three-day-a-week day treatment program. We also offer a regular 16-week, three-day-a-week day treatment program. All of these programs are available at our facility in Utrecht Soestwetering.

Want to learn more about this job opening?

Do you see yourself in the profile above, or would you like more information about the position? If so, please contact Freek de Bruijn (Director of Operations, 06 28 34 02 55) or Kim ten Katen (Director of Treatment Services, 06 46 86 99 61).

This job opening has been posted both internally and externally. In the event of equal qualifications, internal candidates will be given priority in the hiring process. An assessment is part of the hiring process.