Head of Facilities & Hospitality

Who are we looking for?

You will lead the Facilities & Hospitality department and have overall responsibility for policy development and implementation across the department’s various areas of focus. As department head, you will be both people-oriented and organization-oriented, with a strong focus on results.

You are an expert in facilities management, particularly in the areas of security, IT, building maintenance, the work environment and offices, and commercial leasing. You also have knowledge and experience with sustainability and hospitality within a public-facing organization. You view it as a challenge to contribute your expertise as a member of the management team, working alongside other members to shape the organization’s strategy and development.

You have a clear vision of your field and the developments expected in the coming years, and you know how to inspire and persuade others both within and outside your department and the organization.

You have extensive leadership experience, are results-oriented, contribute ideas, and serve as a sounding board for employees, while also giving teams the freedom to develop their own approaches. You motivate the department’s employees by recognizing their individual expertise and skills, ensure cohesion within the department, and build connections.

Job Requirements

• A completed associate's degree or bachelor's degree in the field of facilities and/or commercial services;
  
• Extensive experience leading a diverse team;
  
• Several years of experience in relevant positions, including experience with maintenance and capital expenditure plans and IT;
  
• Experience in hospitality and the customer journey;
  
• Demonstrable knowledge of all aspects of facility services;
  
• Knowledge of new developments in sustainable business practices, commercial services, modern ICT, and communication technologies;
  
• A network of relevant contacts;
  
• Excellent verbal and written communication skills in at least Dutch and English;
  
• An affinity for the Frisian language and culture;
  
• Willingness to live in the region.
  

Skills

• You have a clear vision and ideas for bringing that vision to life;
  
• You are an empathetic, inspiring, and unifying leader who values appreciation and collaboration;
  
• You are culturally sensitive and can develop an inclusive approach;
  
• You encourage the exchange of different backgrounds, perspectives, and ideas;
  
• You are enterprising and results-oriented;
  
• You are decisive and good at delegating:
  
• You have strong communication and interpersonal skills.
  

Even if you don’t meet all the job requirements but believe you can make a significant contribution to our organization as Head of Facilities & Hospitality, we encourage you to apply.

Organization

Fries Museum | Keramiekmuseum Princessehof is an organization of independent and contemporary museums where quality and the public come first. With its large and varied collection, the Fries Museum offers a reflection of the past and perspectives on the future. The museum is a treasure trove of heritage and visual arts, attracting, connecting, and inspiring both local residents and visitors from across the country. One of its components is the Fries Resistance Museum, which focuses on World War II, its aftermath, and freedom today. An innovative and challenging project for the coming years is Fries Museum on the Road: starting in the spring of 2024, the Fries Museum will spend three years traveling with items from its collection to the villages in Fryslân where the collection originated, to share and gather stories.

The Princessehof is the national ceramics museum and the only national museum in the Northern Netherlands, housed in an^18th-century city palace that is also the birthplace of M.C. Escher. With its world-famous collection, the museum tells current and relevant stories, ranging from imperial porcelain from China, beautiful Art Nouveau ceramics, and Delft Blue, to works by modern and contemporary artists and designers. The museum organization consists of 68 employees with a combined workload of55 FTE, spread across six departments (Collections, Public & Presentations, Facilities & Hospitality, Management, Finance & Control, and Human Resources). They work together with over 160 volunteers and a large number of externally hired staff.

The Facilities & Hospitality Department consists of 19 employees who work together in the following teams: office management, reception, events (corporate rentals), security, accommodations, exhibition design, the Fries Museum and Princessehof gift shops, the Fries Museum information desk, and the Princessehof tea room. The gift shops, information desk, and tea room are supported by a large group of dedicated volunteers.

 We offer

• An interesting and challenging position for 32 hours per week in a dynamic and open organization with enthusiastic colleagues;
  
• A salary based on knowledge and experience in accordance with the pay scales of the Museum Collective Bargaining Agreement, up to €6,527 gross per month for a 36-hour workweek;
  
• A one-year provisional appointment with the prospect of permanent employment.
  
• We adhere to the Museum Collective Bargaining Agreement. The pension fund is an exception to this: the Fries Museum and the Princessehof Ceramics Museum are members of the ABP.
  

Apply

If you are interested in this position, please email your cover letter and resume by July 25, 2023, to Mr. Kris Callens (Managing Director) at vacatures@friesmuseum.nl, with the subject line “Head of Facilities & Hospitality Job Opening.”

For more information, please contact Kris Callens at k.callens@friesmuseum.nl,

Tel. 058-2555507. 

The first job interviews will take place on August 1, 2023.

Follow-up interviews will take place on August 17, 2023, and August 18, 2023.

If you require any accommodations during the application process, please let us know.

 Recruitment agencies are asked to refrain from contacting us regarding this job opening.

Fries Museum | Keramiekmuseum Princessehof is an inclusive organization that welcomes all segments of society. Through our human resources policy, we aim to contribute to a labor market where everyone has equal opportunities and where there is no room for discrimination. We welcome a diversity of backgrounds and expertise and select our employees based on the required qualifications.