Customer Relationship Management & Guest Policy Specialist
The Dutch National Opera & Ballet is one of the largest cultural organizations in the Netherlands and is located in the heart of Amsterdam. That’s where the magic happens on stage. With over 600 colleagues from 30 different countries, we work together every day to create spectacular opera and ballet productions. Every detail counts, which is why we value craftsmanship in every part of our organization. Would you like to be a part of this?
Who We're Looking For
For the Fundraising & Relationship Management department, we are looking for a colleague who will focus on relationship management and guest policies for premieres, performances, galas, and other major special events at the Dutch National Opera & Ballet. In this role, you will serve as the point of contact for key external stakeholders, including grant providers, sponsors, partners, donors, and other contacts of the management or the organization. Together with a colleague, you will be responsible for the entire process surrounding the guest policy for our opera and ballet productions: from the initial planning meeting through to reception and seating arrangements in the auditorium. In this role, you will work closely with all fundraisers and the data manager on the team as part of an enthusiastic and driven team. In addition, you will serve as a central hub within the organization and maintain frequent contact with various other departments, including the management and the marketing, communications, and sales department.
The ideal candidate is a sociable, energetic, and proactive person who enjoys networking. You are a natural at building relationships, and hospitality comes naturally to you. In addition, you possess excellent digital and communication skills in both Dutch and English, as well as attention to detail and flexibility. We are looking for a colleague who combines enthusiasm with a big-picture perspective and a hands-on, results-oriented mindset.
What you're looking for
Are you up for the challenge of taking on a relationship-oriented role within this unique artistic and international environment? Are you comfortable working evenings and weekends around performance schedules? And do you have an affinity for opera and ballet, or are you curious about these art forms? We encourage you to apply. Dutch National Opera & Ballet embraces diversity and inclusion; job openings are open to everyone. Apply by Monday, October 23, and come meet us soon to see if we’re a good fit.
What we offer
- The salary for this position ranges from a minimum of €2,724 to a maximum of €3,762 per month, depending on your knowledge and experience, based on full-time employment (38 hours);
- 8% vacation pay;
- 30 vacation days and 5 ATV days;
- a good pension plan;
- travel expenses;
- training and educational opportunities;
- an Employee Benefits insurance package;
- discount on a gym membership;
- invitations to the dress rehearsals of our performances and an attractive ticket pricing scheme for opera and ballet.
Contact
If you have any questions about the position, please feel free to email Roos Bernelot Moens, Head of Fundraising & Relationship Management, atr.bernelotmoens@operaballet.nl. If you have any questions about the application process, please contact Carmen Mersch, HR Advisor, atc.mersch@operaballet.nl.
Apply
Applications will only be considered if they are submitted via the application link. Applications sent by email will not be considered.
