Social Services Legal Assistant
We are change-makers. A true movement. We are committed to strong workers’ rights: job security and fair pay—for everyone. And we don’t just do this at the bargaining table; we also advocate for these causes in the political arena in The Hague. Our work is still desperately needed today. It’s up to you to help and advise our members on legal issues.
CNV Info is the first point of contact for members and prospective members. This department consists of three teams: the Information and Advice Team, the Social and Legal Team, and the Outbound Team. As an employee at CNV Info, you are responsible for the initial contact with members and thus serve as the face of the CNV. The Social and Legal Staff advise, support, and assist our members with questions regarding labor law and social security.
Your responsibilities include:
- Advising, informing, and assisting members regarding their rights and obligations under collective bargaining agreements, labor law matters, social security legislation, and pension issues via phone, chat, and/or email;
- Creating case files, recording requests for assistance, and monitoring progress on the cases;
- Ensuring that case files are transferred to legal counsel;
- Performing (simple) payroll calculations.
Who are you?
- You have a bachelor's degree in Social and Human Sciences (SJD) or Law;
- You have strong communication skills, both verbal and written;
- You’re eager to learn and enjoy getting things done;
- You are customer-focused and customer-friendly;
- You have good social skills;
- You are able to handle stress and set priorities;
- You are flexible and can easily switch between different tasks.
This position is available for 32–36 hours per week.
What do we offer you?
A job at the CNV means making a social impact every day. It’s challenging, and we’re happy to offer something in return. Here’s what we offer:
- A great place where you receive excellent guidance from professionals;
- A dynamic environment where you can learn a lot about substantive issues;
- Developing your own skills;
- A young and enthusiastic team of SJM employees ready to assist you;
- Competitive benefits, training opportunities, and reimbursement of travel expenses.
- All the freedom, responsibility, and space you need to bring out the best in yourself;
- A pleasant, open corporate culture where we learn from one another and where growth is a top priority;
- Hybrid work is, of course, possible.
The CNV is located in Utrecht, near Overvecht Station.
Will you be our new colleague?
Are you excited after reading this job posting? And does your profile match what we’re looking for? If so, don’t wait any longer—email your application, including a cover letter and resume, by April 16, 2023, to Ellen van der Ham, Office Manager at CNV Info, at e.vanderham@cnv.nl. Do you have any questions about the job itself? If so, please contact Ellen via email.
We are recruiting for this position both internally and externally. In the event of equal qualifications, an internal candidate will be given priority.
The CNV aims to be a reflection of society.
