Secretary for Ombudsman and Confidential Matters

What will you be doing?

In this role, you will play a key supporting role in the day-to-day processes and activities of the ombudsman, the Ombuds and Confidentiality Advisors, the project leader, and the department’s confidential advisors.

Your responsibilities will include:

• Handling phone calls, correspondence (email), and schedule management.
• Taking minutes at various meetings and monitoring the progress of the resulting action items.
• Performing organizational tasks, whether preparatory or otherwise, in support of (online) gatherings, meetings, and courses.
• Supporting internal and external communication, maintaining relationships, and contributing to the department’s visibility and discoverability.
• Providing support to the ombudsman, the Ombuds and Confidentiality Advisors, the project leader, and others in the day-to-day operations of the department.
• Performing general tasks and various duties (whether project-based or not) to ensure the smooth day-to-day operation of the secretariat and its external operations.

What are you bringing?

• College-level work and thinking skills.
• Experience in an administrative role is a plus.
• Proficiency in Dutch, both spoken and written. Proficiency in English is a plus.
• An interest in social safety.
• Extensive knowledge of Microsoft Office, particularly Outlook, Word, Excel, and Teams.
• Knowledge of and/or experience with Oracle and SharePoint is a plus.

You have a friendly, welcoming, and approachable demeanor toward your colleagues both within and outside the Ombuds and Confidential Matters department. You naturally foster connections in the broadest sense of the word, and you are welcoming, professional, and socially skilled. You have a good sense of relationships, enabling you to navigate effectively at various levels within the organization. You also know how to maintain calm and a clear overview during busy periods and handle integrity and confidentiality with care. In addition, you enjoy working collaboratively within a supportive team.

What do we offer?

• A one-year contract with the possibility of a permanent position.
• Salary range 7: €2,932to€3,923 gross for full-time employment (depending on education and experience). You will also receive an 8.3% year-end bonus.Calculate your net salary here.
• Vacation hours: 190.4 hours per year for full-time employees, with the option to accrue additional hours.
• Pension accrual through the ABP, for which we pay 70% of the contribution.
• For distances of 7 km or more (one way), 100% public transportation reimbursement; for personal transportation, €0.18 per km up to a maximum of 40 km one way.
• Do you prefer to walk or bike? Take advantage of our generous bike allowance. You’ll receive €0.18 per kilometer.
• Free and unlimited access to training courses from providers such as GoodHabitz in our learning environment.
• An active staff association and the Jong Amsterdam UMC association, both of which organize fun (sports-related) activities and events.

Where will you be working?

You will be working as part of a small team. In addition to you, the team consists of the ombudsman, two advisors for ombudsman and confidential matters, a social safety project manager, and nine confidential advisors for inappropriate behavior and integrity.

We embrace diversity. When people feel safe and at home, they thrive. We strive to provide equal opportunities for everyone. There is room for everyone’s culture, background, ideas, and creativity.Learn more on our Diversity & Inclusion page.

Let's get to know each other

For further information, please contact Carolijn Winnubst, Ombudsman, at06-86555820orc.a.winnubst@amsterdamumc.nl, or Maaike Holding, Advisor for Ombudsman and Confidential Matters, at06-50087847orm.holding@amsterdamumc.nl.

For more information about the application process, please contact Charlotte Veen, Recruitment Consultant, ator c.s.veen@amsterdamumc.nl. 

A reference check, background screening, and pre-employment medical exam are part of the process. Readhereto find out if this applies to you. If you are hired by us, we will require a Certificate of Good Conduct (VOG). 

Internal candidates are given priority over external candidates when qualifications are equal.

Recruitment agencies are asked to refrain from contacting us regarding this job opening.