Office Management / Educational Bookings
In this varied role, you will serve as a key point of contact, ensuring that practical matters are properly organized and handled internally. You will stay informed about what is happening and ensure coordination among the various teams. Because you will maintain both internal and external contacts, you must present a professional image. You will organize and take minutes for meetings of the supervisory board and the management team. In addition, you serve as the point of contact for schools and translate their needs into the most suitable program. To do this, you ensure you are well-informed about the available options and think creatively when customization is required. You have the challenging task of processing requests in the booking system, arranging (external) locations as needed, and monitoring everything through to invoicing.
What will you be doing?
- Provide schools with information and advice via phone or email about the various programs and options;
- Scheduling museum educators/guides for school visits and group tours;
- Processing requests in the new reservation system and handling the administrative aspects of educational bookings, i.e., from quote to invoicing;
- Managing, archiving, and documenting information, documents, and contracts;
- Managing and maintaining customer databases / contact lists (CRM);
- Administrative support across the organization, including for individual Friends;
- Taking minutes at various meetings, preparing and organizing meetings as needed, and assisting with the management of the executive team’s schedule;
- Prepare for the operational execution of meetings and events and communicate this to the relevant departments;
- Processing incoming and outgoing mail and managing the general mailboxes.
What do you bring to the table?
- You have at least a high school diploma and work experience in a similar position;
- Strong communication skills and a good command of Dutch and English;
- Experience in museum education is a plus;
- You have a knack for computer systems and work with precision;
- You have a professional appearance and a strong sense of sales and hospitality;
- You have a solution-oriented mindset and are able to handle stress;
- You take the initiative to elevate our service to the next level;
- You’re a true team player who steps in to help out on the floor when needed;
- You are flexible and available to work outside of regular office hours.
What do we offer? Avaried and independent role at a dynamic cultural institution. You will receive a competitive salary in accordance with the Museum Collective Bargaining Agreement; pay grade is based on your education and experience. In addition, you will receive an 8% vacation allowance and a 3.4% year-end bonus. The position is initially for one year, with the possibility of a permanent contract.
Heritage belongs to everyone and is for everyone! Webelieve it is important for our organization to reflect contemporary society. Museum Ons’ Lieve Heer op Solder welcomes everyone and is committed to making a difference in the heart of Amsterdam. In doing so, we aim to showcase the power of diversity in our programs and within our team. Are you interested? Then please send a message with your resume to:vacature@opsolder.nl, referencing the job opening.
