Student Affairs Officer, Education Office (0.8 FTE)

What will you be doing?

In the coming years, the Faculty of Engineering will focus on educational reform. This reform will be developed and implemented across all degree programs. Existing responsibilities will shift, current practices will be adapted, and new responsibilities will be added.

With your knowledge of educational logistics, you will be responsible for the following areas:

• You will handle phone calls, questions, and requests from staff and students in our call management system. Examples include catering requests, questions about the start of the academic year, or questions regarding schedules and exams.
• You will assist the academic programs with the organization and administration of the College Readiness Assessment and the admissions process.
• You are the coordinator of the digital course catalog for several programs.
• You ensure that information about the educational organization is complete and up-to-date online.
• You will provide support for activities related to the start of the academic year. This includes everything from publishing information for new students to working with the Central Student Administration to ensure that registrations are completed on time.
• You’ll do this in collaboration with your colleagues in the academic programs, the Academic Affairs Office team, and other faculties.

What are you bringing?

You have a vocational or college-level education and work experience in a dynamic environment. You have experience with process optimization, and working toward the desired outcome comes naturally to you.

You enjoy working with others. Keeping each other on our toes by providing feedback comes naturally to you. You’re open to new ideas and actively contribute them yourself. To ensure smooth collaboration among the various parties, it’s important that you listen closely to your clients and tailor your services to the needs of the education sector. Because things change frequently, you quickly absorb new knowledge and apply it directly to your work. It’s okay to make mistakes, but it’s important that you learn from your experiences.

Many of these activities involve peak periods between April and September. You are able to handle periods of high workload and are available to work during the summer.

Where will you be working?

You’ll be working at the Education Office, a dynamic workplace on the Amstel Campus where people are coming and going all day long—both in person and online. With such a diverse group of people and a wide range of questions, you’ll never get bored!

What do we offer?

• The duties are part of the permanent position of Student Affairs Officer 3. The pay scale for this position is Scale 7. The maximum gross monthly salary is €3,264 for a full-time position and is based on education and experience. The employment contract will initially be for a period of one year.
• The AUAS offers a comprehensive package of employee benefits, including a generous vacation policy and a 13th-month bonus. In addition, we provide excellent opportunities for learning and professional development, and we believe it is important for you to continue developing your professional skills, for example through our AUAS Academy. You will be working at the Amstel Campus, in our beautiful new Jakoba Mulder House on Wibautstraat.

Where will you be working?

The Faculty of Engineering is one of the seven faculties at the Amsterdam University of Applied Sciences (AUAS). It employs approximately 600 staff members and has nearly 7,000 students. The faculty’s executive board consists of the dean, the director of education, the director of research, and the director of operations. The faculty is developing into a broad-based institution of knowledge for education and research. The faculty’s main location is the Jakoba Mulder House.

More information about the Faculty of Engineering: https://www.hva.nl/kc-techniek

Diversity and Inclusion

The AUAS aims to be an organization where everyone feels welcome, valued, and at home. As an employer, we believe that the more inclusive we are, the better we can perform as a knowledge institution of and for the city. The Faculty of Technology has a student community that is diverse due to cultural, socioeconomic, and personal differences. We therefore strive to see the diversity of backgrounds and perspectives that Amsterdam has to offer reflected in our university’s workforce.

Want to know what it’s like to work at the AUAS? Find out by what our employees have to say.

Would you like to apply?

Click the link at the bottom of this job posting to apply online. Unfortunately, we cannot process applications sent directly to the contact person or by any other means. Questions? Please contact Maartje Luiten at m.m.m.luiten@hva.nl or 06-2115 8522.

What else you need to know

• This job opening has been posted internally and externally at the same time. If candidates are equally qualified, internal candidates will be given priority over external candidates.
• Click the “Apply Now” button to apply online by February 19, 2023.
• Would you like to learn more about our application process? Then visit our website, WerkenbijdeHvA.
• In the recruitment and selection process for this position, we adhere to the AUAS Application Code. Unsolicited recruitment efforts in response to this job posting are not appreciated.