Functional Administrator, Research Support Systems

As a department, we are responsible for the Library’s IT. We are working to develop a modern infrastructure for library, research support, and heritage systems. As a department, our focus is on advising, managing, and innovating.

The department is part of the Central Library Services division. We are an organization undergoing a digital transformation. The UvA/HvA Library is actively developing Linked Data and exploring opportunities for the use of AI and other modern technologies. 

The UvA/HvA Library has one of the largest print collections in the Netherlands and an extensive digital collection. In addition, the Allard Pierson manages a large number of unique heritage collections.

What are you going to do?

You will be responsible for the functional management of research support systems. You will support researchers at the UvA and HvA, policy and other staff at the faculties and administrative staff, as well as library colleagues in using the systems. You will do this by helping them get started with instructions and references, answering questions, and devising solutions to problems. You will constantly and actively seek ways to make things easier for users.

You will do this in collaboration with the Publishing (Open Access) and Research Data Management service teams. You will consult frequently with others both within the department and beyond, and you will work closely with expert colleagues.

As a functional administrator of research support systems:

• provide support to your users;
• keep track of the applications and their lifecycle;
• Identify areas for improvement and actively consult with stakeholders on these matters;
• coordinate and test new features and resolve issues;
• monitor your integrations and data exchange workflows;
• analyze your data and use it;
• create reports and insights for various stakeholders;
• and strive to stay up to date on developments in the field of research information and support; you participate in user communities both nationally and internationally.

What should you bring?

For this position, we are looking for someone with:

• analytical and collaborative skills, along with a proactive attitude;
• at least a college or university level of education, work experience, and critical thinking;
• extensive work experience in functional management, information management, or a related field;
• excellent command of Dutch and English.

It is a plus if you have experience collaborating in an academic setting, knowledge of BiSL or ITIL, and/or experience working in DevOps/Agile teams.

We realize that this position requires a great deal of knowledge and experience. Even if you don’t fully meet the requirements, please don’t hesitate to apply. We’re committed to investing in your personal growth.

Our core values (openness, professionalism, innovation) and core competencies (customer focus, teamwork, and a commitment to learning) form the foundation of our services. In addition, you should possess the following competencies for this position:

• analytical skills;
• organizational sensitivity;
• service-oriented attitude.

What we offer you

We offer a position of 32 to 38 hours per week for a one-year term, with a two-month probationary period. If you prove to be a good fit, this will lead to a permanent position.

Depending on your relevant experience at the start of employment, your salary will range from€2,960 to €4,670 gross per month, based on a full 38-hour workweek. This does not include the 8% vacation pay and 8.3% year-end bonus. TheCollective Labor Agreement for Dutch Universitiesapplies.

In addition to a competitive salary and a friendly, flexible work environment, we offer a comprehensive benefits package, including:

• 232 hours of leave per year (based on a 38-hour workweek) and additional vacation days between Christmas and New Year’s;
• a wide range of courses you can take for free, such as courses on time management or English, and an online course platform with over 100 different courses;
• 7 weeks of paternity leave (for partners) with 100% pay;
• partially paid parental leave;
• a pension through ABP, to which the UvA contributes two-thirds.

Curious about our organization? Read more here aboutworking atthe University of Amsterdam.

About us

The University of Amsterdam is the largest university in the Netherlands, offering the widest range of programs. An intellectual hub with 42,000 students, 6,000 staff members, and 3,000 doctoral candidates. United by a culture of curiosity.Read more.

About the UvA and HvA Library

The Library is an inspiring and welcoming place for study, research, and socializing for students, researchers, and faculty, both in person and online. We support teaching and research at the University of Amsterdam and theAmsterdam University of Applied Sciences, and provide our users with personalized assistance in finding the right sources from our extensive collection of information for use in teaching and research. TheAllard Pierson, as part of the Library, manages the UvA’s heritage collections, makes these collections available for education and research, and presents them to a wider audience. 

We advance knowledge and help improve the quality of higher education in Amsterdam, thereby contributing to our students’ academic success.

Here you can read more aboutworking atthe Library.

Questions

If you have any questions about the position, please contact us during business hours at:

• Josefien Schuurman, Head of Digital Infrastructure,j.schuurman@uva.nl
• T: +31 (0)6 2895 4799

Job Application

If this profile sounds like you and you’re interested in the position, we look forward to receiving your application. Please send us a cover letter and resume as PDF files. You can apply via the link below.

The application deadline is February 26, 2023. Unfortunately, we cannot consider applications received after the deadline, those not submitted via the link, or those that are incomplete. 

As an employer, the UvA maintains an equal opportunity policy. We value diversity and are fully committed to being a place where everyone feels at home. We foster an inquisitive spirit and perseverance, and encourage people to ask probing questions. Curiosity and creativity are at the heart of our culture.

We do not welcome unsolicited sales calls