Head of Operations/Head of Facility Management

Head of Operations/Head of Facility Management, Railway Museum

The Railway Museum is a world-class cultural attraction. It takes visitors on a captivating journey through the world of rail. The Railway Museum typically welcomes over 450,000 visitors annually. Thanks to its magnificent collection, smart management, and enthusiastic staff, the museum enjoys national and international prestige.

We are currently seeking a new Head of Operations/Head of Facility Management

As Head of Operations and a member of the Management Team, you are the driving force behind the daily magic that the Railway Museum offers. You are not only a strategist and visionary, but also the heart of the operation that ensures everything runs smoothly every day. With a keen eye for both the big picture and the small details, you are building a future in which our museum continues to surprise and innovate.

Your role includes:

• Managing a wide range of departments with approximately 100 employees (Customer Service, Sales, Facilities Management and Engineering, Retail, and Food and Beverage).
• Responsible for maintaining the relationship with NS Real Estate and hospitality partner Vermaat.
• Fostering a culture of excellence, in which every employee across all departments is committed to providing the ultimate visitor experience.
• Responsible for ensuring the smooth running of all operational processes, from staff scheduling to maintenance.
• Proactively contribute to strategic developments and innovations within the museum.
• Ensuring efficiency, productivity, and profitability while taking the museum experience to the next level.

What we ask of you:

A vision for the future of how to optimally manage the Railway Museum while preserving its core values, backed by several years of experience in a similar leadership role. Strong organizational skills and the ability to transform both a team and the museum experience. An unshakably positive attitude, even under pressure, coupled with a passion for culture and community.

What do we offer you?

A highly varied position in an informal and unique work environment, where you’ll have the opportunity to help build a beautiful museum, all as part of a close-knit and dedicated team. A competitive salary ranging from €7,050 to €8,090 based on a 40-hour workweek, with opportunities for personal and professional growth. More information about the benefits package is available upon request. Upon your start date, a Certificate of Good Conduct will be requested to ensure the integrity of our organization.

Are you interested?

We look forward to meeting you and exploring together how you can contribute to the success of the Railway Museum. The Railway Museum is being assisted in this process by the executive search firm Colourful People. You can apply by uploading your resume and cover letter (both in PDF format) by May 6 at the latest via www.colourfulpeople.nl. For direct contact or questions about this position, please contact René F. Burgler, Esq., senior partner at Colourful People, via r.burgler@colourfulpeople.nl or via 06 28 57 54 36.

The (pre-)selection interviews will take place in weeks 18 and 19, and the interviews with the selection and advisory committee will take place on Friday, May 24. We plan to complete the process in May.