Director of Digital Transformation

: The Organization Havensteder is a housing association in the Rotterdam metropolitan area. It employs approximately 500 people and, with a portfolio of over 45,000 homes, provides a home for many residents in and around Rotterdam. Havensteder has ambitious goals for improving the quality, supply, and sustainability of its housing and aims to enhance the living experience of residents and other tenants. These goals are outlined in the Havensteder Plan 2022-2025. The plan includes the construction of 900 additional social housing units and 500 mid-range rental units, and encompasses approximately 2,000 home improvement projects. Circular construction is a key focus, as Havensteder aims to be resource-neutral by 2050.

Digitalization and data-driven working are key prerequisites for our ambitions.

Making our residents feel at home is a top priority in our daily work. The homes we rent out and the way we do so are crucial to how residents feel at home—we understand this better than anyone. Havensteder is transitioning its operations to digital, for both residents and employees. We are working to be digitally accessible to our residents 24/7; we want to offer the option to manage your affairs online whenever and wherever you want, while providing personal contact where necessary. Specifically, this means that by 2025, all primary customer and organizational processes must be end-to-end configured and digitized, so that our employees can make optimal use of the digital capabilities within Havensteder.

Data is playing an increasingly important role in our field. In recent years, for example, we at Havensteder have used real estate data to describe and clarify our housing portfolio. In the coming period, we will take this a step further and use our data to better predict our maintenance needs. Data is also playing an increasingly significant role in other areas: to improve the quality of life in our neighborhoods, to support our residents when needed, and to ensure we can be in the right place at the right time alongside our neighborhood partners.

The Position of Director of Digital Transformation (
) Until recently, responsibility for digitization and data management fell under the Director of HRM, I&A, and Facilities. Given the strategic importance of both the HRM function and the areas of digitization and data management, it was decided to split the role into two separate management positions. One of these positions is that of Director of Digital Transformation, which underscores the importance and essence of this role—and its implementation—within the organization and its development.

An overview of the Digital Transformation Division.

The Director of Digital Transformation has overall responsibility for the IT & Automation, Data Management, and Facilities teams. The Director plays a key role in process improvements and the management of the internal project portfolio. The I&A and Facilities teams are led by a manager. The I&A team consists of 19 employees and the Facilities team of 9 people. The Director is part of the executive team, which consists of the members of the Board of Directors, the Director of Housing, the Director of Maintenance & Development, the Director of Strategy, and the Group Controller. The Director of Digital Transformation serves as an advisor to the Board of Directors on information management and information security and is responsible for establishing IT governance.

In the facilities domain, the Director of Digital Transformation plays a role in developing and implementing the housing vision in support of the customer service vision. In addition, Havensteder has a strong ambition to further enhance the sustainability of its operations.

Who are we looking for?
You are a leader for the entire organization in your field. You are able to provide direction and guidance for the collaboration between people and systems. As an experienced change agent, you are committed to establishing, monitoring, and maintaining integrated connections to achieve the long-term business goals in a results-oriented manner. No one understands the value and necessity of implementing an enterprise architecture like you do. At the same time, you also know what it takes to guide an organization through a digital transformation toward process- and data-driven operations. You are familiar with a wide range of data, process, and business tools and apply them transparently and clearly. The art of collaboration holds few secrets for you, and on that basis, you can decisively implement the desired results. Or as we say at Havensteder, warm and firm!

You have completed a relevant academic degree and possess expertise suited to the position. In addition, you have extensive and demonstrable knowledge and experience in the fields of IT architecture, data management, and business intelligence, and you understand how processes, systems, and people interact. You have previously gained experience as a director with final responsibility and can clearly articulate your vision and ambition to engage stakeholders. You know how to achieve results by decisively implementing vision and policy.

You recognize yourself in the following profile:
Leadership and vision

• You are a change agent who can combine experience, vision, and strategic frameworks to drive Havensteder’s digital transformation.
• In your role, you can mobilize the specialists on your teams, but you are also able to identify and bring in additional professional support in a timely manner when needed.
• You will translate Havensteder’s project and program portfolio into the necessary objectives and results for your department.
• At the same time, through project portfolio management, you work with the executive team to ensure coherence and build consensus around all necessary changes.
• You have strong implementation skills and know how to translate our ambitions into concrete plans and bring them to fruition. You also have experience in project and program management.
• You will apply established process, data, and governance frameworks to achieve and ensure our results within your division and the other divisions.
• You are a communicative and collaborative leader with extensive experience managing professionals.
• As an ambassador, you will promote our strategy and vision for IT architecture both within our company and within our industry.
• You will develop and implement our housing policy in line with your vision and strategy.

Skills

• You have experience with change management.
• You are sensitive to your surroundings and adaptable in your approach, and you are able to operate effectively in a dynamic environment.
• You are decisive and persistent while respecting the relationship, so that change can take place within the context of that connection.
• You have experience with managing expectations and working based on clear, mutually agreed-upon performance goals.
• You demonstrate that you are a solution-oriented person and promote this approach throughout the organization.

Personality

• You are a positive, forward-thinking person who knows how to unite and inspire the organization and its employees.
• You have a strong, assertive personality and are open to others' perspectives.
• You are able to effectively balance the challenges of day-to-day operations with long-term organizational goals.

What We Offer
We offer you exciting work at a Rotterdam-based company with a meaningful mission, an informal, no-nonsense culture, and passionate colleagues. The position of Director is classified in pay scale O. For a 36-hour workweek, the salary ranges from €6,424.00 to €9,171.00 gross per month, excluding a gross vacation allowance of 8% of the annual salary. We offer you a permanent contract. In addition, you can take advantage of our company car program. Your workplace is in the striking “Red Apple” residential tower, in the center of Rotterdam.

Procedure
Havensteder is supported in its recruitment and selection process by the executive search firm Colourful People. The internal and external recruitment processes are taking place simultaneously. For more information about Havensteder, the position, and the recruitment process, please contact Sandra Lutchman, partner at Colourful People (06 40 74 40 74, S.Lutchman@colourfulpeople.nl). You can express your interest by submitting your cover letter and resume no later than September 9, 2022, via the Colourful People website.

Screening and Assessment
A director will be screened under the “position of trust” category. Further information can be provided upon request. An assessment will be part of the process.

Scheduling interviews
The (virtual) preliminary interviews with Colourful People will take place on September 19, 20, and 22. The first and second rounds of selection interviews will take place on October 3 between 9:00 a.m. and 12:00 p.m. and on October 12 between 9:00 a.m. and 11:30 a.m., respectively, at the Havensteder office.

Havensteder strives to ensure that the diversity of backgrounds and perspectives found in the Rotterdam metropolitan area is reflected in the composition of our workforce. That is why we strongly encourage candidates with a bicultural background to apply for this position.